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Business Profile

Motor Homes

Legacy RV Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May of 2023 I purchased a 2016 micro Minnie Winnebago travel trailer during the closing of the sale I was talked into 4 different warranties as they told me with a bank loan that it’ll the warranties were Necessary however when I made my first payment at the bank I asked about it and my bank told me as long as I had insurance on the trailer for the life of the loan that I did not need those other warranties and looked over the papers with me and then realizing that I’m not bound to the warranties that I could just have them removed so for the past year plus I’ve been trying to drop the extra warranties but they refuse to can you help me.. also I had already been pre-approved for the trailer and they wanted to do a credit check I told them no I’ve been pre approved already but they did anyways now I have 2 credit checks for the same trailer and when I asked why they did that they told me that’s policy

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