Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Network Security

SecurityMetrics, Inc.

Reviews

Customer Review Ratings

4.31/5 stars

Average of 31 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHaylee H

    Date: 09/12/2025

    5 stars
    I spoke with ****** ****** over the phone and she was so understanding and helpful. Definitely a great over the phone experience.
  • Review fromJimmy P

    Date: 09/03/2025

    1 star
    They are no better than scammers. They send emails as if they have an affiliation with **********. Do not fall for it. Do not click on any links either. The link's text indicates it will take you to a page on Quickbooks' site but it will actually take you to a page on theirs. Set up a filter to block everything from this scummy company.
  • Review fromphenix b

    Date: 07/22/2025

    5 stars
    ***** was very helpful with walking me through how to become PCI compliant
  • Review fromSamuel C

    Date: 05/20/2025

    5 stars
    Enjoyed chatting with ***** while she helped me hammer-down the needs of our new business. Thankful for her help and as a fellow pet parent, wish her and her pets the best!
  • Review fromSantos M

    Date: 05/16/2025

    5 stars
    ***** was very professional and helpful, I was very happy with her service, she was fast and very easy to work with.
  • Review fromAerica B

    Date: 05/08/2025

    5 stars
    ***** ***** was extremely helpful. The emails and calls from the company were not helpful at all, but she was able to walk me through my purchase and the *** compliance assessment.
  • Review fromErik E

    Date: 04/27/2025

    5 stars
    ***** ***** was very helpful and patient. She explained everything very clearly and was a pleasure to work with!
  • Review fromPatty B

    Date: 04/18/2025

    5 stars
    Very helpful and very efficient.Thank you for your help, *****!
  • Review fromEvelyn B

    Date: 04/09/2025

    5 stars
    I wanted to share that the process was both quick and efficient. ****** was a pleasure to work withprofessional, courteous, and helpful throughout.Thank you for the excellent service.
  • Review fromCheryl S

    Date: 04/03/2025

    4 stars
    What a relief! ***** is a great account manager. She cleared all confusion and was able to walk me through getting compliant quickly.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.