Credit Card Merchant Services
Eliot Management Group, LLCHeadquarters
Reviews
This profile includes reviews for Eliot Management Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 14 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromColleen R
Date: 06/16/2023
1 starElliot ********* Group seems like a great company to work for....but don't be fooled! My husband worked his **** off for 2 months on training and trying to build his portfolio....he is a wonderful sales man and has been for 17 years! But in the end their "system" went down so no one could use the computers to make any sales. That lasted for almost 3 weeks and then they let 20+ people go across the country including my husband! We have YET to receive his last pay check! We call HR everyday and there is a new message every day saying our pay roll is down and don't know when it will be back up and running! Our family is suffering daily because of this! A few people who my husband either trained with or worked with are looking into a class action suit to get what they are owned!WARNING....DONT WORK FOR THEM! WONT BE GOOD FOR YOU OR YOUR FAMILY!
Eliot Management Group, LLC
Date: 07/13/2023
Not sure if you have come to the correct place to voice an employment issue such as this. We are willing to look into this matter to see what exactly took place. Please provide the name of your husband so that we can look into this matter and get back with you. You can contact us at ******************************************Review fromAlainee S
Date: 05/22/2023
5 starsGreat company to work for, and ethical values when working with businesses.Eliot Management Group, LLC
Date: 05/26/2023
Thank you so much for your wonderful review. Please reach out if you any questions.Sincerely,Merchant RelationsReview fromFrank F
Date: 03/07/2023
1 starStarted off great with these guys as I had a dedicated salesperson. When he left, it was impossible to get anything accomplished with these folks. Fees got higher and higher, some correct, others incorrect. Started off great with these guys as I had a dedicated salesperson. When he left, it was impossible to get anything accomplished with these folks. Fees got higher and higher, some correct, others incorrect. They make you jump through hoops to get anything done. Then you try and cancel. Its easier to launch a rocket ship to Mars then cancel with these folks. Just terrible.Eliot Management Group, LLC
Date: 03/15/2023
We have tried to contact the merchant several times, left several messages and still no response from the merchant. Cancelling an account procedure is located within the ****************** which the merchant was provided a copy. A simple letter stating your desire to cancel the account was all that was needed. Account was closed on 3/7/2023.Review fromBeau M
Date: 10/29/2022
5 stars************ with Fifth ********************** Up until the day we sold our dental lab recently. We have had a fantastic experience with Eliot Management Group for those years. We attribute this to a very competitive rate and personal attention from *************************** from the ****** **, Branch. Easy to work with and extremely helpful. Thanks for all you did!!Eliot Management Group, LLC
Date: 11/01/2022
Thank you so much for trusting us with your business processing. We wish you all the best.Sincerely,Merchant Relations
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.