Business ProfileforMurfreesboro Nissan

Here's a breakdown of the situation: Back on 5/27/21, I purchased a new transmission from Murfreesboro Nissan for my 2014 Nissan Pathfinder when it had 128k miles. ********** seemed fine at first, but a few months later, on 2/18/22, I got the *** flush at 146k miles as advised. I mentioned that my Pathfinder was jerking, similar to when a transmission issue occurs. However, I was reassured that it was normal. Concerned about the ongoing transmission problems, I visited Murfreesboro Nissan on 9/16/22, when my check engine light came on. I specifically requested a diagnostic test and mentioned the transmission issue once again. However, I was informed that the problem was with the catalytic converter and was once again told it was normal for the transmission to feel that way. Months passed, and on 12/2/22, at 159k miles, I returned to Murfreesboro Nissan for another diagnostic test. The situation had worsened, and this time the service advisor confirmed that the problem was indeed with the transmission. To my dismay, the advisor even admitted that she wished she had advised me to sell the transmission when I purchased it in 2021, as they apparently have consistent issues with their ***s. She acknowledged that going from 128k miles to 159k miles should not require a new transmission, especially after getting the *** flushed as recommended. Needless to say, I am extremely disappointed and I am appealing for a resolution to this matter. Unfortunately, I haven't been able to drive my vehicle at all, and it sits idle in my driveway. To add to my challenges, I gave birth shortly after being told of the *** issue on 12/22/22 and have been dealing with several medical complications for both myself and my baby, resulting in numerous surgeries and mounting medical bills. It has been a difficult time for us, and we are in desperate need of our vehicle for daily transportation, taking our older kids to school, attending doctor ************* etc.