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Find a Location

Indigo Sky Casino has 1 locations, listed below.

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    Business ProfileforIndigo Sky Casino

    Casino

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    70220 E Highway 60, Wyandotte, OK 74370-2017
    BBB File Opened:
    3/16/2015
    Business Management
    • Wendi Long, Director of Marketing
    Contact Information

    Principal

    • Wendi Long, Director of Marketing

    Customer Contact

    • Melanie Chase, Assistant General Manager
    • Wendi Long, Director of Marketing

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    February 12th 2023 i came into Indigo Sky Casino to play some of their games and while I was playing was approached by multiple security guards and surrounded like a criminal about a pill that was found on the floor which did not come from me I was treated harsh over some medication found on the floor they insisted on searching my purse and took my phone number because they were going to run the cameras back to find out who said pill came from. They assumed the pill came from me, which it didn't one of the security guards said it made no sense that the male security guard were verbally attacking me and invaded my space and privacy just because I sat down at a machine and there happened to be a pill on the floor there was probably well over a thousand people inside the building at the time and I believe it was a Bayer Aspirin on the floor. I am Constantly followed around and harassed by Security in this casino and have done nothing but go in and play and be a well-paying patron and by the way I'm 8 months pregnant right now and can't even take a Tylenol I have filed a complaint with the casino and have yet to receive it any response. I understand they must keep security tight in a casino but the violation of my privacy was way out of line and the evidence they had for doing so was moot.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark P.

    2 stars

    06/13/2023

    I was on a wheel of fortune slot machine,in the morning. All of a sudden a woman security personnel told me I had to cash out and leave the area.I asked if I could play it out I had 17.00 in the machine.she said men are working around here.then I looked around the men were about 30 ft away from me tearing the machines apart ,also I was now roped in the area with yellow tape.like I would know anything the men were doing.plus I couldn't have any idea what they were doing. It must have been something suspicious going on.I cashed out didn't give her any flack.left me with a bad feelings. Not trusting the way the machines are set

    Indigo Sky Casino Response

    06/15/2023

    When we have scheduled machine maintenance we must rope off area that is being worked on. All maintenance and machine settings are configured and audited by tribal and national gaming standards. Mr. ******* did not reach out or ask any team member to help understand the situation.

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