Extended Warranty Contract Service Companies
The Safeware Insurance Agency Inc.
Reviews
Customer Review Ratings
Average of 192 Customer Reviews
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Review fromLaura R
Date: 04/29/2025
5 starsThe easiest claims experience ever. ******* ****** with Safeware was very professional and prompt in resolving my claim. My 4 year old ********** microwave stopped heating. Within 24 hours of claim submission I was informed that they were replacing my microwave. They contacted appliance store where I had made the original purchase and within a couple of days I had a brand new microwave at no extra cost to me. Thank you, *******. Thank you Safeware.Review fromCyril V
Date: 04/08/2025
5 starsOverall, Safeware was a joy to work with. The claims adjuster that I worked with, Marissa, was knowledgeable and helpful. She took care of all scheduling to ensure that my furniture was well taken care of, and called to follow up on the service. I would highly recommend Safeware to anyone looking to protect their furniture.Review fromJR F
Date: 12/17/2024
5 starsJR F
Date: 12/17/2024
**** at your service was the easiest warranty person I have ever had the occasion to deal with. When we bought a new fridge a service technician told us to buy a warranty extension so we did from the dealer. When our ice maker stopped making ice I contacted the warranty people, Safeware, **** gave we a name of a repair company and when I contacted them they said they didnt work with safeware so I called **** back and she apologized and said that was the only business in our area they had on their books but told me to contact a repair place of my choice and pay for the repair then get an itemized receipt and submit it on line which I did. She said she would submit it the next day. The next day I called her and told her to hold off as the ice maker still wasnt making ice and the repairman was coming back out and I wasnt sure if there would be any additional charges. The technician came out and changed out another part and that their wouldnt be any additional charge so I called **** and told her it was now fixed with no additional charge and she said she would submit the claim and Id receive my money in 5 to 7 days which I did through direct deposit. Through all this **** was very friendly, easy to deal with and kept up date with all correspondence. It would be a wonderful world if everyone was as friendly and easy to deal with as **** ********* was. I am totally happy with Safeware
The Safeware Insurance Agency Inc.
Date: 12/18/2024
Thanks for sharing your feedback ****!Review fromalec w
Date: 10/17/2024
5 starsalec w
Date: 10/17/2024
Safeware is truly the best warranty company I have ever dealt with. They communicated with me and solved the issue not only in a professional way but also very timely. I worked with ******* ******** who was our claims adjuster and she was just amazing. I would recommend Safeware to everyone.The Safeware Insurance Agency Inc.
Date: 10/18/2024
Thanks for sharing your feedback ****!Review fromAlima K
Date: 09/22/2024
5 starsAlima K
Date: 09/22/2024
Excellent customer service and very prompt response. ****** was very helpful with providing the resources and information to help us with our claim in a very short period of time. He was in constant touch and made sure the process was easy and hassle free....thank you for providing a very positive experience.The Safeware Insurance Agency Inc.
Date: 09/24/2024
Thanks for sharing your feedback Alima!Review fromJoe P
Date: 09/09/2024
5 starsJoe P
Date: 09/09/2024
Safeware did a wonderful job. Our treadmill was fixed in a timely manner. We are very happy with the service we got.********The Safeware Insurance Agency Inc.
Date: 09/10/2024
Thanks for sharing your feedback ***!Review fromMatt J
Date: 09/05/2024
5 starsMatt J
Date: 09/05/2024
****** was instrumental in helping our church navigate the extended warranty process when both our commercial refrigerator and freezer units required servicing. We needed repairs done quickly and we fumbled through the process of submitting multiple claims and reaching the correct department. Without hesitating, ****** jumped in to help out and went above and beyond to move the repairs and eventual replacement forward. He was patient, understanding, responsive to our calls and a pleasure to work with. We would like to pass along our appreciation for his time and hard work. We were more than happy with the outcome and warranty coverage provided.The Safeware Insurance Agency Inc.
Date: 09/06/2024
Thanks for sharing your feedback ****!Review fromAnita D
Date: 08/23/2024
5 starsAnita D
Date: 08/23/2024
Amazing experience with this company. They were communicative, helpful, and quick to make it right. I highly recommend putting your trust and faith in them. ***** L. *******The Safeware Insurance Agency Inc.
Date: 08/26/2024
Thanks for sharing your feedback *****!Review fromI. Joe T
Date: 07/29/2024
5 starsI. Joe T
Date: 07/29/2024
Excellent service for quality, interaction, and resolution time. I could not have expected any better. Appliances nowadays are complex and expensive. I strongly recommend the Safeware Insurance plan to anyone seeking true peace of mind concerning appliances.The Safeware Insurance Agency Inc.
Date: 08/15/2024
Thanks for sharing your feedback ***!Review fromRoger H
Date: 07/27/2024
5 starsRoger H
Date: 07/27/2024
Friendly, professional, efficient and great!!! They were in and out and solved our issue.The Safeware Insurance Agency Inc.
Date: 08/15/2024
Thanks for sharing your feedback *****!
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