Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Food Delivery

Global Meals

Headquarters

Reviews

This profile includes reviews for Global Meals's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Global Meals has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Global Meals

      2741 E 4th Ave Columbus, OH 43219-2824

      BBB accredited business seal
    • Global Meals

      24000 Mercantile Rd Ste 16 Beachwood, OH 44122-5964

    • Global Meals

      2761 E 4th Ave Columbus, OH 43219-2824

      BBB accredited business seal

    Customer Review Ratings

    3.61/5 stars

    Average of 28 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJa S

      Date: 03/06/2025

      2 stars
      Oftentimes, I believe youre just tossing random food into the containers.The vegetable serving is exactly 1/4 Cup. The ************************** states an individual should have 2 - 2 1/2 Cups of Vegetables each day but you never see that in the meals being provided.The delivery drivers advise to be careful because of the high sodium content. If you require a certain diet or have food allergies you can forget it. They will not do anything to ensure that you dont receive anything that youre allergic to. Ive asked numerous times and have been told they cant customize what meals someone does and doesnt receive. The only thing they do is if you request no pork they send meals that dont contain pork yet oftentimes that request gets ignored. What happened to the microwaveable meals (Healthy Choice)? Those were perfect! But instead youve been sending meals that you allege are homemade (from scratch) when they arent. Youre taking frozen items and tossing them in a container. The only thing precooked in the meals is the ************** The delivery service is okay. I reside in an apartment building and am forced to come downstairs to pick up the meals. This is often challenging due to being disabled. The drivers Ive dealt with have been wonderful. I do not like my time being wasted. I get a call the day prior advising me of a delivery the next day. I wait around the following day and no delivery shows up! The delivery issue has happened on several different occasions. The failed delivery this week is disappointing especially when the recipient just got out of the hospital and has no food at home. I was waiting for those meals and counting on the delivery but now Im told I have to wait until my next delivery date which is 2 weeks from now. Im suppose to receive 2 weeks worth of meals every 2 weeks and never do. I never receive anything for breakfast. They deliver so called Wheat Bread which is actually White Bread.
    • Review fromLinda W

      Date: 01/29/2025

      5 stars
      As a senior, disabled, diabetic person receiving Global Meals has been a life saver. I have a problem falling, so I have to do everything from my wheelchair. Global Meals provides meals ever two weeks that are nutritious and tasty. The delivery drivers, ***** and ********* are very kind, efficient, and caring: will even put items away for me if I am not well. I recommend all who qualify take Global Meals, a wonderful way to get a variety of food that is nutritious and freezer/ refrigerator/ or shelf ready.
    • Review fromBrenda L

      Date: 12/30/2024

      5 stars
      I am very happy with Global Meals. The meals arrive In a timely fashion, well package and convenient. It he food is always very good. I appreciate the meals very much.
    • Review fromMarilee W

      Date: 12/02/2024

      1 star
      I just sampled the new world meals. The only one I found edible was the Italian Mac and choose. All the others when cooked cooked together and blended together making for like a baby food mash. Who ever thinks the meals are good are probably ones who gave t eaten for a month. Please bring back the global meals from five years ago, before Covid!
    • Review fromEdward Michael S

      Date: 11/08/2024

      2 stars
      The ***** and almond milk continers have been filthy this last time and several times before. The fig and apricot packages seem to have left air in: they are flat and when opned the fruit is gray. The bread included is sometimes mashed, other times opened. Some of the selections include meats I cannot tolerate or swallow easily, but no one has made any suggestions at customer service for me to choose what I like the best and what is best for me. I switched to the Kosher menu, because the other menu had too many items that should not have been approved by a dietician, i.e., weeks of sanwiches that were mostly bread. With the Kosher menu, there is an option to choose daily brunch items, but the items are delivered in an open crate, which is not the most sanitary manner of presentation, and I was told that that is how they do the brunch items. ******* *.
    • Review fromDebbie S

      Date: 10/16/2024

      5 stars
      Wonderful customer service and the ********************** are nice also! Thank you for your service!
    • Review fromAndrea L

      Date: 07/19/2024

      5 stars
      I received global meals happy with the meals and the customer service is great keep up the great work
    • Review fromJeanine R

      Date: 05/15/2024

      1 star
      They are simply delivering food which is inedible. Sometimes it's covered in mold. .almwfonwa it's no longer frozen. The comfort bowls are freezer burnt. The Marie calendars has been covered with blue green mold for several deliveries. I actually for food poisoning from one meal I ate and suffered stomach cramps for three days. And vomiting. This is a company with a 30 million dollar contract awarded TO the owner, RUSSIA foreign National WOMAN who does most of her business for her fruits an D vegetables with foreign suppliers. The fruits are good and the vegetables are old and stale. I have reported to the company my concerns. They say they will fix it and never do. I suggested over the last 8 weeks "No food" even delivered for 3 out of the first five weeks of 8. The had a supervisor sort that out and promise help. The 4th week food was delivered two days late. the. Last Wel they sent the wrong selections I gracefully accepted food I can not eat as a Disabled diabetic. The last week sent the wrong selections I refused Then called for the supervisor. No reply no call no food for a week. This week delivery is today Called the company one time, Not to be a "pKaren" the P. Is silent. Lol Amd there was ko call to me last Wel no food delivered. And we will. See what comes today. I also reported jy concerns to my driver and watched him type into his phone program which escalates customer concerns to a supervisor. There was no food and no call. I'd say one savvy Russian woman is getting rich and she is torturing old and disabled people handily and getting paid for it. If this was my only source of food I would have already expired like much of the food they deliver. when they bother to deliver food at all. I'd like to give them. 0 stars! Highly not recommended. People could die if this is their only source of meals each week.
    • Review fromDouglas G

      Date: 05/10/2024

      5 stars
      If anyone wants to get good meals,by just popping them in the microwave or oven Global Meals is the best ?? also there staff is really caring people and I know that from experience. Thanks Global Meals keep helping people.  
    • Review fromSandra K

      Date: 02/23/2024

      3 stars
      Even though I have called still same problem. What is it with all pasta items? 2 Mac & cheese, Beefy mac & cheese (contained what seemed like beef crumbles at that), Gourmet Mac & cheese, 2 types of Stuffed shells, Veg lasagna, Beef lasagna, Mixed Rigatoni, Butternut squash rigatoni, and some as stated given more then once in package. I mean come on 3 deliveries the same type of thing? Even after calling and asking if something besides pasta could be given? I use to recommend to others in the senior complex to try Global but, cant do that anymore. Why cant we choose items?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.