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Business Profile

Medical Records

iSolve RCM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Records.

Reviews

Customer Review Ratings

4.71/5 stars

Average of 104 Customer Reviews

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Review Details

  • Review fromNabil B

    Date: 08/31/2023

    5 stars
    Great service by *********************, always available to answer any questions or concerns we had. We got our credentialing in an acceptable amount of time.

    iSolve RCM

    Date: 09/05/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromDr. Rola T.

    Date: 08/24/2023

    5 stars
    iSolve has done an incredible job getting me on insurance panels for my private practice as a psychologist. The onboarding process was straightforward, and ****** readily responded to requests for additional information from the insurance companies. He also sent reminders to keep me on track. I have some panel applications in process, but I already have new patients, and my practice is growing. Also, their charges are competitive. Thanks iSolve

    iSolve RCM

    Date: 08/31/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromapril s

    Date: 08/23/2023

    4 stars
    Very quick to communicate. Got the job done although process took longer than expected.

    iSolve RCM

    Date: 08/31/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromJohn L

    Date: 06/01/2023

    1 star
    They solicit your business via SMS messages. They continue to send SMS messages even when you tell them to stop.They work from home and out of their PMB (Public MailBox). The "Bldg 749" in their address is actually "PMB 749".Their idea of marketing and advertising is sending SMS messages to drum up business. And they will stop sending you SMS messages once they've sold your number off to the next spammer LLC trying to make money wasting others' time.It's pathetic that they think real companies would rely on their services when they operate the way they do. What type of company would do business and rely on their services? Startups and low revenue companies...Stop sending SPAM SMS messages and take the time to solicit business from companies you are capable of servicing.

    iSolve RCM

    Date: 06/02/2023

    We are not scammers. We are certified and have been providing services for a very long time. We have more than 1000+ clients for both credentialing and billing. We approach clients to see if we can assist them with our services or not. If you don't want to receive calls or texts from our side, you can simply let us know, and we will not approach you. The people who are not interested we put them on our DNC list. You may have issues with how we approach our potential clients but unless you use our service and we cannot satisfy you then you can decide what kind of a business we are. Sorry for the inconvenience caused by us.
  • Review fromAynjel H

    Date: 05/16/2023

    1 star
    Weird ongoing soliciting, and when you do not respond ***** solicit you more often. cyber crime maybe bank fraud who knows. This is from *****, "Copy&Paste( Hello! This is *********************** with iSolve RCM. We hope you are doing well. We can help you to get in-network with ****************** and the rest of the commercial payors. We'd like to discuss Credentialing, registering new LLC and licensing services . We also offer *************** Services. If you're interested share ** your email address so we can share more details with you or you can schedule a call back. P: .............) Weird, probably something else they are searching to get and use, You know my email address, you used it.

    iSolve RCM

    Date: 05/17/2023

    We are not scammers. We are certified and have been providing services for a very long time. We have more than ****+ clients for both credentialing and billing. We approach clients to see if we can assist them with our services or not. If you don't want to receive calls or texts from our side, you can ********** ** know, and we will not approach you. The people who are not interested we put them on our DNC list. You may have issues with how we approach our potential clients but unless you use our service and we cannot satisfy you then you can decide what kind of a business we are. Sorry for the inconvenience caused by **.
  • Review fromBritten D

    Date: 05/11/2023

    5 stars
    Best billing experience I have had. I am an owner / operator / clinician in healthcare. They are professional, reliable and deliver. When I think of what I want in a billing company, it is two things: a. results b. consistency. Between a and b, I can focus on the aspects of the business and patient care that most need me. iSolve helps ** with everything from statements, appeals, contracts, VOB/eligibility, claims and analysis. From clinic to hospital claims, we trust them with our business. I recommend. Please contact me if you need more information ******* @ pacificsolstice.com

    iSolve RCM

    Date: 05/12/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromToyin I

    Date: 05/10/2023

    5 stars
    iSolve RCM and team has been so ice and wonderful to our **** on a timely manner, successfully been credentialed with both government and commercial insurance. The team has been responsive to our request in timely fashion with great customer service. They are very dependable. Thank you for all you continue to do.

    iSolve RCM

    Date: 05/11/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you.
  • Review fromJose L

    Date: 04/12/2023

    5 stars
    We have successfully been credentialed with commercial and government insurance. The team has been responsive to our request in timely fashion with great customer service.

    iSolve RCM

    Date: 05/08/2023

    Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we believe that we have the best team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
  • Review fromSimona C

    Date: 04/07/2023

    1 star
    They must be a Scam. They have been harassing my business. I keep declining their solicitations, blocked their numbers and I keep getting their solicitations from different numbers.

    iSolve RCM

    Date: 04/13/2023

    We are not scammers. We are certified and have been providing services for a very long time. We have more than ****+ clients for both credentialing and billing. We approach clients to see if we can assist them with our services or not. If you don't want to receive calls or texts from our side, you can ********** us know, and we will not approach you. The people who are not interested we put them on our DNC list. You may have issues with how we approach our potential clients but unless you use our service and we cannot satisfy you then you can decide what kind of a business we are. Sorry for the inconvenience caused by us.

    Simona C

    Date: 04/14/2023

    I and my office staff have REPEATEDLY declined your services and you continue to approach ** from different phone numbers, even after we had to resort to blocking your numbers. Your practices are clearly not professional, hence the scammers term. Please use this experience as an opportunity to stop harassing businesses who politely decline your solicitation.
  • Review fromMichael B

    Date: 03/28/2023

    1 star
    ************* Multiple times with different phone numbers I've received basically the same text (which I block to no avail): Warm greetings! We deliver pristine quality Credentialing/Contracting, Licensing, and Registering New LLCs. We can help you to get enrolled with ******************* and all commercial payors. We only charge $200 per application per Insurance.We also offer *************** Services at ****% of the collected amount. Please feel free to contact us for further details.Regards,(spam marketer's name)Don't use this business if you hate spammers who insist on putting you on call/text lists without your permission. Since they insist on doing a marketing practice that I have no way to stop them, then I will make sure that the public at large know who they are and what they do to hopefully stop them from this marketing approach.

    iSolve RCM

    Date: 03/29/2023

    We never intend to bother people. We are dealing with Healthcare providers and we prefer to send them text messages because we know they are busy people so we don't want to bother them with calls. We receive responses via texting from our respective clients. If someone is not interested or says do not text. We put them as DNC and make sure they don't get any text messages from us. We apologize for sending you messages and will check with our team that your number is registered as a DNC. We are not scammers we have good reviews on BBB and we are serving over **** clients in Billing and Credentialing.

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