Business ProfileforSid Dillon Nissan Hyundai Buick Lincoln

On March 23, 2024 me and my fiance had purchased a 2015 Chrysler Town and Country. The deal was to purchase the van for $10,000 and an extended warranty for $3500. We signed purchase contract and the financing was successful with ***** **** * ***** in Lincoln and a check of $1500 was given from me and my fiance to Sid Dillon. ******* ********* and **** ****** had informed me and my fiance that the van would have to go to service and given an inspection before they could release the vehicle to us. The inspection was to be done Monday and then we would figure out where to meet with the van as they said they would drive it halfway and meet us because we live 2 hours from the dealership. We agreed and left it at that. ******* called me on Monday and informed me that the service center did not have time for the inspection and that he would call me on Tuesday and let me know when it was done. Tuesday came and no one called. Me and my fiancé reached out to see what was going on with the van. We each got different stories each time. By the end of Tuesday we were informed that they were not going to sell us the van. After discussing with several different people and reaching out to the General manager **** ***** who did not return any of my calls and hung up on me the one time he answered the phone when I called; I was told they would overnight my down payment check to me on Wednesday. My fiancé reached out on Wednesday and was told that there could not be a check mailed overnight due to my check already being cashed and it would take 7 to 14 days for them to issue one to us. We argued that we needed that money sooner than that for a down payment for another vehicle and they are resisting on returning the money within the week. Any assistance in getting this issue resolved would be greatly appreciated.