Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Exercise Programs

NourishingFinds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

Customer Complaints Summary

  • 51 total complaints in the last 3 years.
  • 19 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/10/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email from ******** regarding a fraudulent charge on my card from this company for $39.95 today. Thank goodness Discover catches fraudulent charges so quickly. I see there are NUMEROUS complaints against this company for fraudulent charges. I have attached a copy of this email to the complaint.

  • Initial Complaint

    Date:12/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My bank called about a transaction for ***** that I did not make. I have no idea who or what this company is. Fraudulently attempting to take my money.

  • Initial Complaint

    Date:12/23/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an alert from my bank this morning that this company charged my account *****. I have no idea who these people are, have never emailed or called them, have never requested services or anything else from these people. I don't know how they got my personal information but this is illegal and they are literally stealing from me. This place needs shut down! Based on the other complaints saying the same thing, I don't know how they are even still operating now.

  • Initial Complaint

    Date:12/17/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company Nourishing Finds charged/used/stole my debit card $39.95 without my knowledge or consent on 12/16/2024 @ 3:09 pm EST. Never heard of this company.

  • Initial Complaint

    Date:11/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a charges appear on my credit card from 10-07-24 and 11-06-24 for $39.95 and I do not know what this business is nor have I ever given them my card number.I do not want to contact them because they will ask for personal information that I do not want to give them.

  • Initial Complaint

    Date:10/07/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Friday 4 OCT 2024 my credit card had an attempted charge of ***** from Nourishing Finds in *****. My credit union blocked this attempt and subsequently locked my credit card. This company seems to have obtained my cc info illegally. I'm telling others that this company attempted to steal money from me.

  • Initial Complaint

    Date:09/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got charged $39.95 for no reasons by i company *** never heard of. I want my money back

  • Initial Complaint

    Date:09/03/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction is 8/29/24. I received this charge on my card even though I did not order anything from this company. I have never even heard of this company. This is a fraudulent charge!!!

  • Initial Complaint

    Date:04/15/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never ordered any products from this company. However I ordered a tshirt from a different company on the same day. I have to assume the companies are the same and tried to add a hidden reoccurring charge on my credit card. There are other incidents on the internet of similar circumstances. This company should be investigated to make sure this is not a regular business practice.

    Business Response

    Date: 04/15/2024

    We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded your charge, however we cannot find an account with the information given in order to process a refund. From the complaint, its obvious you were not aware of the membership. You either signed up after purchasing a health product online or via a phone call to your house.  If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a health professional to answer customer emails regarding anything health related. The medical professional can also provide suggestions for a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year.  Most are very happy with it.  We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card as soon as you see the refund hit your account. . This can happen, and because of that, we make sure to stick to the no questions asked refund policy.

    Please email ********************************** so that we can get the details of your information so that we can cancel your account and issue a refund of the charges according to our 90 day rend policy.

  • Initial Complaint

    Date:11/10/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed up for any subscriptions or services with this company, Nourishing Finds. I have been charged 9 times since June 1st.

    Business Response

    Date: 11/14/2023

    We apologize for any inconvenience this has caused you. We have a 90 day no questions asked refund policy, so we have refunded 3 of your charges electronically. the remaining ones will be refunded by check. Please give 2 weeks to see the check show up at your address that we have on file. From the complaint, its obvious you were not aware of the membership. You either signed up after purchasing a health product online or via a phone call to your house.  If it were online, the purchase would have most likely been about a month or two ago. We are a Health and Wellness Educational website. We provide a health professional to answer customer emails regarding anything health related. The medical professional can also provide suggestions for a healthy diet for the customer. The site is updated frequently with blogs and health related articles. Tens of thousands of people sign up for the service each year.  Most are very happy with it.  We are sorry that you signed up in error or, if there was fraud of some sort, we recommend that you cancel your card. This can happen, and because of that, we make sure to stick to the no questions asked refund policy. I personally went in the system today, and made sure that you had been removed from any type of rebilling. You will not see a charge from us again.

    Customer Answer

    Date: 11/14/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

NourishingFinds is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.