Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Universal Windows Direct of Charlotte

Reviews

Customer Review Ratings

4.17/5 stars

Average of 52 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSCOTT M

    Date: 10/02/2022

    5 stars
    This was our first experience with Universal Windows and it was a positive experience. The team (4 installers) that did the installation was efficient and professional and I am impressed and pleased with their workmanship. They replaced 10 windows in just under 4 hours. We have 4 doors to be installed at a later date. I would certainly recommend them to others.

    Universal Windows Direct of Charlotte

    Date: 10/03/2022

    *****, we appreciate your kind words and thank you for trusting us with your home-improvement project.
  • Review fromBeverly B

    Date: 09/26/2022

    5 stars
    This is a top notch company to work with all the way from the sales staff to the installers. They were very quick and efficient getting the job done. This is our 1st time using them and I would highly recommend them!!!

    Universal Windows Direct of Charlotte

    Date: 09/27/2022

    *******, thank you for your kind words and trusting us with your home-improvement project. If there's anything else we can help with, please don't hesitate to reach out.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.