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          SRO2 LLC has 1 locations, listed below.

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            • SRO2 LLC

              533 Coventry Ln Apt 156 Salisbury, MD 21804-7710

            Business ProfileSRO2 LLC

            Handyman

            Contact Information

            533 Coventry Ln Apt 156

            Salisbury, MD 21804-7710

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            Email this Business
            (443) 871-6643

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            533 Coventry Ln Apt 156, Salisbury, MD 21804-7710
            Email this Business
            BBB File Opened:
            1/15/2019
            Years in Business:
            7
            Business Started:
            6/2/2017
            Business Incorporated:
            6/2/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Sandra Whittington, Owner
            Contact Information

            Principal

            • Ms. Sandra Whittington, Owner

            Customer Contact

            • Ms. Sandra Whittington, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/30/2021

            Complaint Type:
            Order Issues
            Status:
            Unresolved
            I contracted SRO2 Handyman Services LLC (SRO2) on 11/5/2020 for renovation work in Ocean City, MD. SRO2 did a walk through and we set start date, scope, and price ($1775). Then the start date changed and SRO2 was confused about the scope. SRO2 apologized about having too many other projects going on so we agreed to a new price due to the date shifting and hallway painting ($2100). Over the next 2 weeks, I would repeatedly remind them about work to do and SRO2 was apparently considering it a "change" each time. On 11/20/2020, I got a final bill ($3898) despite some work remaining. She threatened legal action and I wanted this over so we agreed to a final payment of $1300 on 11/21/2020 which I paid to bring the total up to $3050. On 9/14/2021, SRO2 messaged that if I didn't pay an additional $1073, they would report me to the credit bureaus on 10/1/2021. SRO2 is wrong and I have detailed the communications (including texts, photos, invoices) in the attachments so please refer to those.
            Read More
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eva S

            03/29/2022

            This company is horrific! I agree with the prior post! Very poor customer service and communication. SW harasses the customer and will twist the problems as to make the customer responsible for their poor performance. Stay clear of them. BBB needs to update their rating for this nonBBB member! Their B+ rating is misleading. I requested a refund for the hrs of work I paid which were not worked. The written crass remarks by the owner SW after my request makes me realize it is not worth it! Beware of this company!
            Read 3 More Customer Reviews

            Local BBB

            BBB of Greater Maryland

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            BBB reports on known marketplace practices.

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