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Find a Location

Chesapeake Construction, Inc. has 1 locations, listed below.

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    Business ProfileforChesapeake Construction, Inc.

    Remodeling
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/14/2018

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Construction and Remodeling Services

    Business Details

    Location of This Business
    1740 Baldwin Dr, Millersville, MD 21108-2248
    BBB File Opened:
    7/11/2005
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Incorporated:
    10/15/2003
    Accredited Since:
    9/14/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. William Conley, Owner
    Contact Information

    Principal

    • Mr. William Conley, Owner

    Customer Contact

    • Mr. William Conley, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary P

    1 star

    07/04/2023

    Unfortunately I cannot leave a good review. Even though I don't expect everything to go perfectly, Chesapeake Construction was more about what they insisted and wanted than customer satisfaction. All along the way I had to spend a considerable amount of time and energy fighting tooth and nail to get them to do what I requested and paid for and what was written in the contract. For example I had to fight for them to put my kitchen island in the location I gave them in my drawing and for them not to anchor it down. So many interactions with them were such a hassle and stressful to deal with that I paid the last check even though I had a list of things I was not satisfied with. In addition, they also billed me for trim they did not purchase or install. They were trying to make up money for a mistake they made even though I was significantly under on all the allowances they gave me. During the work, most phone calls were quite curt and emails were not only insulting but condescending and most of them were from the owner. I found out later from a friend that the owner did the same to her when she had work done by Chesapeake Construction. Many things were addressed last minute and rushed leaving me little choices, time, research, and cost me more. Once the stress was over, I reached out 3 months later to tell them that if they would fix one particular thing on the list of problems, I would consider myself to be a satisfied customer, but they refused. I simply asked them to switch a pantry door from swinging in to swinging out so I had more use of the pantry. This is what I initially wanted and was in the drawings but once again was a huge argument that I had to relent on because they said it was ridiculous for it to swing out. They are too rushed to pay attention to detail, you are a number not a customer, they are not completely honest, and they do not care if you are satisfied.

    Local BBB

    BBB of Greater Maryland

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