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Find a Location

Microtel Inn & Suites by Wyndham has 1 locations, listed below.

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    Business ProfileforMicrotel Inn & Suites by Wyndham

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1170 Winterson Rd, Linthicum Heights, MD 21090-2207
    BBB File Opened:
    9/18/2001
    Years in Business:
    35
    Business Started:
    1/1/1989
    Alternate Business Name
    • Microtel Inn & Suites BWI
    • Microtel Inn
    Contact Information

    Principal

    • Mr. Benson Mouissi, General Manager

    Customer Contact

    • Customer Service
    • Pat Mistry, General Manager
    • Mr. Benson Mouissi, General Manager

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/20/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid my deposit at this hotel and never received it back when I called the operator said that they have no records of me checking in on the dates giving. They hung up on me and every time I called back they picked up and said nothing and laughed I would just like my deposit back before this goes any further then necessary.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jade L

    1 star

    05/10/2021

    Horrible Horrible Horrible. I had plenty of guest coming in town for a conference. The hotel seemed nice until we got in the elevator and a guest of the hotel offered us drugs. We immediately declined and he still proceeded to push drugs on us. We called and complained to the front desk they just said sorry. Another guest later that evening arrived and was also offered drugs by a different person. She immediately complained and went to her room. Later a man knocked on her door asking her to have a casual conversation with her because she look cute! She called and complained to the front desk and they replied there is nobody at her door. Other guest arrived and had what looked like blood stains on the floor. The rooms smelled bad and they were dirty. We were fed up at this point and wanted to leave the hotel. The manager refused to come and speak with us and they refused to refund our money. This place is horrible!!!

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