Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AJ Auto has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AJ Auto

      1006 Cummings Ave Catonsville, MD 21228

    Business ProfileforAJ Auto

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1006 Cummings Ave, Catonsville, MD 21228
    BBB File Opened:
    8/31/2018
    Years in Business:
    9
    Business Started:
    5/8/2015
    Alternate Business Name
    • AJ Auto Repair
    • AJ Auto Repair And Body shop
    Business Management
    • Mr. Javed A. Shafiq, Owner
    Contact Information

    Principal

    • Mr. Javed A. Shafiq, Owner

    Customer Contact

    • Mr. Javed A. Shafiq, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 12/23/22 My car stalled, and I called for a tow. The driver informed me that he had a shop and I decided to tow my vehicle to his shop. He took me home as this was the coldest night of the year. Since it was a holiday weekend, he let me that he won't be able to check my vehicle until Monday, Monday afternoon, I gave him a call to see what his finding, he didn't answer right away, he sent a picture instead. Through the time he had a vehicle i asked questions and he would send picture, asked instead of sending picture/videos explained to me what you are doing, He eventually told me that I had an Engine Rear Main Seal Leak, he had to take my engine out to fix it. He also fixed another problem that I had with my car without my permission. He gave me a price; I couldn't afford the price, so he dropped, and we decided to do a payment plan. I called him a Sat to discuss me picking up the car, he tells me that price has gone up because his partner didn't want to do the payment plan. I asked why the price went up, he stated that he fixed something else on me without my permission). I went to see him on Monday /2/22 to pick the car up. We settle on the original price; however, I was unable to retrieve the money from the bank due to the holiday, I can back on Tues, during this whole transaction he was Rude, Disrespectful and kept trying to go up on the price again. ON Feb 4,2023my car stalled again. On Tues 2/7/23 my car was towed to *** where the checked my car and I was told that it was my Engine Rear Main Seal that was leaking, a problem that I just paid $2500 to get fixed less than a month ago. *** gave the same quote; I have contacted AJ Auto to let him know what happened and that he should check my car out again and correct whatever issue is causing the leak. It has been a complete nightmare communicating with him, trying to get him to look at my car. He doesn't take what *** reported to me. I now stuck between correcting his issue.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    julia s

    1 star

    02/11/2023

    On 12/23/22 My car stalled, and I called for a tow. The driver informed me that he had a shop and I decided to tow my vehicle to his shop. He took me home as this was the coldest night of the year. Since it was a holiday weekend, he let me that he won't be able to check my vehicle until Monday, Monday afternoon, I gave him a call to see what his finding, he didn't answer right away, he sent a picture instead. Through the time he had a vehicle i asked questions and he would send picture, asked instead of sending picture/videos explained to me what you are doing, He eventually told me that I had an Engine Rear Main Seal Leak, he had to take my engine out to fix it. He also fixed another problem that I had with my car without my permission. He gave me a price; I couldn't afford the price, so he dropped, and we decided to do a payment plan. I called him a Sat to discuss me picking up the car, he tells me that price has gone up because his partner didn't want to do the payment plan. I asked why the price went up, he stated that he fixed something else on me without my permission). I went to see him on Monday /2/22 to pick the car up. We settle on the original price; however, I was unable to retrieve the money from the bank due to the holiday, I can back on Tues, during this whole transaction he was Rude, Disrespectful and kept trying to go up on the price again. ON Feb 4,2023my car stalled again. On Tues 2/7/23 my car was towed to *** where the checked my car and I was told that it was my Engine Rear Main Seal that was leaking, a problem that I just paid $2500 to get fixed less than a month ago. *** gave the same quote; I have contacted AJ Auto to let him know what happened and that he should check my car out again and correct whatever issue is causing the leak. It has been a complete nightmare communicating with him, trying to get him to look at my car. He doesn't take what *** reported to me. I now stuck between correcting his issue or getting another vehicle.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.