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Business Profile

Auto Warranty Processing

MotoAssure Administration

Reviews

Customer Review Ratings

4.79/5 stars

Average of 43 Customer Reviews

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Review Details

  • Review fromKaren P

    Date: 06/18/2025

    5 stars
    They have a great working relationship with the auto shops around. Each time I contact them for a claim, within two days their adjuster will verify and approve it. It is pretty straightforward with them.
  • Review fromKen W

    Date: 06/15/2025

    5 stars
    I was convinced to buy a warranty for my used vehicle at the dealership, but I had some concerns after reading the contract. So I reached out via email, and I was impressed by the super fast response! A claims manager took the time to explain what was covered, which really eased my worries. It’s great to have such easy communication with a service provider. Customer service is excellent!
  • Review fromMartin H

    Date: 05/26/2025

    4 stars
    When my alternator needed replacement, the repair bill was $1,280. Thanks to my warranty, I only paid $100, and the process was smooth and stress-free. The customer service team was professional.
  • Review fromAndy J

    Date: 05/22/2025

    4 stars
    Having a claim approved on the same day of filing is unparalleled. My dealer was also gracious enough to conclude the repair on the same day.
  • Review fromJason K

    Date: 05/19/2025

    5 stars
    Filing my first claim with MotoAssure was effortless. Both the approval and the repair were completed on the same day.
  • Review fromRaymond G

    Date: 05/15/2025

    5 stars
    My experience with MotoAssure was great. When my car started slipping gears, I took it to a repair shop and found out the transmission was bad. They called in the claim, and by the next day, I had my car back after paying just the deductible.
  • Review fromMatt W

    Date: 04/26/2025

    4 stars
    I signed up with this company over a year ago, and we've had a pleasant relationship ever since. Two minor claims have been approved and fully paid for.
  • Review fromMartin J

    Date: 04/22/2025

    5 stars
    When purchasing a used vehicle, it's natural to have concerns about potential issues. After our purchase, we opted for the extended warranty recommended by the salesperson. 4 months later, we encountered a check engine light, which turned out to indicate a faulty oxygen sensor, and it was handled gracefully.
  • Review fromRobson T

    Date: 04/16/2025

    5 stars
    My warranty has already proven its value. I've had a few claims, and none was swept under the carpet. They have shown up time and time again, and I have more confidence in them than ever.
  • Review fromYvonne P

    Date: 04/13/2025

    5 stars
    They showed up when I needed them. I called when my kickstarter was faulty, and I got a positive response the same day. I love how fast they respond to claims.

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