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Business Profile

Auto Warranty Processing

MotoAssure Administration

Reviews

Customer Review Ratings

4.79/5 stars

Average of 43 Customer Reviews

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Review Details

  • Review fromRonald W

    Date: 09/22/2025

    5 stars
    I just submitted my first claim for about $1650, and within 24 hours of my X5 being at the dealership, MotoAssure was swift enough to approve my claim. The first claim was good. I'm crossing my fingers.
  • Review fromDavon B

    Date: 09/18/2025

    5 stars
    I was able to utilize my warranty just a few months after purchasing my vehicle. A claim was made, and within three days, the claim was verified, and the shop was paid. I couldn't have asked for more.
  • Review fromMegan E

    Date: 07/31/2025

    4 stars
    I'm impressed with their service, knowing how nerve-wracking auto warranty companies can be. I called when my Honda Accord had electrical issues, and from the moment I called, the rep was professional, clear, and responsive. They followed up to walk me through the process.
  • Review fromLara G

    Date: 07/28/2025

    5 stars
    I recently received a repair on my 2019 Cadillac Escalade, thanks to MotoAssure. They were excellent in providing timely, professional service! I was provided with a rental car, and my vehicle was ready for pickup two days later. Thankyou..
  • Review fromTanya G

    Date: 07/24/2025

    5 stars
    It is a well-known fact that a lot of auto warranty companies are shady; however, I haven't seen any of such traits in my one year with MotoAssure. Zero hassles, zero fighting for repairs, no runaround.
  • Review fromTravis C

    Date: 07/20/2025

    5 stars
    I bought a warranty for my Saturn. When I had some transmission issues, they went over and above to take care of it. My transmission was replaced without an out-of-pocket payment. It took about two weeks to complete the entire process.
  • Review fromSteve P

    Date: 07/16/2025

    5 stars
    I've been with them for two years, and they have always handled issues that arose with ease. The most recent issue was with my water pump, and within a few hours, I got the needed approval. My water pump was replaced within 24 hours.
  • Review fromEvans M

    Date: 06/30/2025

    4 stars
    I chose MotoAssure's Gold plan, and it's been a great plan. I had to make a claim for an engine replacement when the engine of my Honda deteriorated badly, and they handled it directly with the repair shop.
  • Review fromStephen D

    Date: 06/26/2025

    4 stars
    Thank you for your service, I am very happy with the warranty. My dealer fixed my car the moment you approved my claim.
  • Review fromNaomi P

    Date: 06/22/2025

    5 stars
    Overall I would recommend MotoAssure because of my experience. I have filed two claims and both have been approved without hassle (brake disk and fuel pump).

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