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Business Profile

RV Parts

Elkhart RV Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Parts.

Reviews

This profile includes reviews for Elkhart RV Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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Elkhart RV Parts has 4 locations, listed below.

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    Customer Review Ratings

    2

    Average of 16 Customer Reviews

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    Review Details

    • MICHAEL F

      Date: 09/16/2025

      I read the bad reviews after I placed my order and was concerned. I also read about the change in management and focus on customer service. I emailed asking about my order and time to ship. The response was quick and helpful and the order arrived early. I would have no problem ordering from Elkhart RV Parts again. They actually exceeded my expectations. *****!

    • Pam M

      Date: 08/19/2025

      Had a hard time finding an item we needed but the CS person took their time & helped me find what I needed. Got the item quickly also

    • Andrew O

      Date: 07/10/2024

      Terrible Company. Online store shows items "In Stock" and 5 day delivery. Placed an order for a shower for our ************ 395MS camper at the end of April. Website said 5 day delivery, my invoice after purchasing said May 28th for delivery. Never received anything more from them. No tracking, no order status updates....nothing. I have emailed probably 6 times, I have left voicemails, and have text per there recorded message. No response was ever made. Here it is July 10th, and still nothing. Ended up having to file a dispute with my CC company to get a refund for this order.

    • Eldon P

      Date: 06/25/2024

      Paid for a fireplace, they did ship it but it was doa.. Tried to contact them repeatedly but received no reply. Pretty sure this company is a scam company. They might sell products but do not stand behind them and do not respond to customers.Not worth the 1 star Im giving them.

    • ernie k

      Date: 05/29/2024

      Beware, item was ordered and paid for but damaged in route by **** customer service not resolving, doesn't answer the phone or emails. It's been over two weeks since *** acknowledged damage. I would not order from this company, it's not BBB accredited for a reason?

    • Neil P

      Date: 04/12/2024

      Aptil 12, 2024 I am an RV dealer and repair facility in ****, **.I placed an order online on March 18,2024, paid for it and received a confirmation and order summary from ELKHART RV PARTS.As of this date I have not received my order.I have called the number listed on there website 4 time over the past month.NO ANSWER. I have asked for a call back and NOTHING.They have my money, I don't have my order and they do not respond to emails, or phone calls.I am beginning to think they are a FRAUDULENT business.

    • Traci & Lynn M

      Date: 02/27/2024

      Elkhart RV Parts does not even deserve the 1 star that I HAD to leave for this review!!! Ordered a fireplace for ****** on 2/8/24 -- Money was immediately processed. Email Order Confirmation was immediately processed. We have left multiple voice mails, text messages and emails trying to get confirmation on our order. CRICKETS!!!! No return messages to ANY of our inquiries!!! I've left reviews on their ******** page and I will continue to do so anywhere I can. This is the worst customer service ever!!! OH THATS RIGHT.... if you are a SCAMMER, there is no customer service!!! Please -- do your homework first before ordering from this so-called company!!! They ARE NOT LEGIT!!! Signed - One ****** Off American

    • John D

      Date: 02/02/2024

      This company is nothing but a scam! If I could rate a ZERO, I would. I honestly thought it was a good legit company and I didn't think twice about it before I placed my order for a Graystone Fireplace. Everything was going smooth, placed the order, charged my credit card, received an order confirmation with tracking which was showing delivery for the next day. Well, here we are 3 weeks later and can't figure out what happened? I started calling and emailing, which I did get a couple of reply's in email, but still no help with my order. Then I went online and seen these horrible reviews of this company and finally realized that I fell victim of a SCAM as well. I have spent the past week calling non-stop (upwards of 50 calls a day), I finally got a lady to answer the phone and was talking all around and I could tell that she lied through her teeth to me because her story kept changing. Anyways, she PROMISED to get my order out that day and was going to call me back with tracking info, guess what, that NEVER happened. It's taken me 2 more days of calling nonstop, and finally got **** to answer (was told this is the owner???), I went off on him, complaining, the whole nine yards and he couldn't understand why I was so upset with him, REALLY, I mean REALLY... Well, he PROMISED me that he was going to check my order and get it shipped since he has around 25 of these units in stock, so no big deal to get it shipped out and he PROMISED he was going to call me back with shipping information. Well, guess what, that hasn't happened yet either. So, needless to say, I have came to the realization that I'm not getting my fireplace that I ordered and contacted my bank to dispute this charge which they did credit my account back already, but hopefully they can get there money back from this SCAMMER! Don't fall victim to this company like me and others have, don't waste your time or money because I'm sure you work hard for it just like I do! DON'T BUY FROM THIS COMPANY

    • Luis V

      Date: 11/21/2023

      This company should close ******** and get re-trained on customer care. Dont waste your time on ordering from them. I would say that if they managed the business correctly the results would be excellent because they carry many unique hard to find parts. Overall customer and shipping care is non-existent. I did not post my issue because it is all the same. They do not respond back in any way to the customer. Zero Stars is where I would rate them at this moment. Thank you.

    • Steve C

      Date: 11/01/2023

      Placed an order, they immediately charged my credit card, 10 days later still hasnt shipped and now will not respond to phone messages, emails, texts, or chat. I called credit card company and lodged complaint wanting refund. Will place complaint with BBB. Do not recommend this company

    Elkhart RV Parts is NOT a BBB Accredited Business.

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