Reviews
This profile includes reviews for Ruoff Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 223 Customer Reviews
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Review fromJill J
Date: 07/22/2025
5 stars***** at Ruoff Mortgage provided fantastic service while I was getting a mortgage for a new home. He was professional and answered all of my questions in a timely manner. I also felt like I got the personal attention I needed when it came to figuring out what would be the best loan option for me. I am very pleased with the services provided.
Ruoff Mortgage
Date: 07/24/2025
Thanks so much for your wonderful 5-star review! We're thrilled to hear that ***** provided you with such fantastic service and made your mortgage process smooth and personalized. We truly appreciate your kind words and are so pleased you chose Ruoff Mortgage!Review fromAshton G
Date: 07/19/2025
5 stars****** is an ***** to work with. I wouldnt trust anyone to have my best interest in mind like I would her. She single-handedly made us lifetime Ruoff customers! You will feel so much calmer buying a new home through Ruoff than any other bank!Ruoff Mortgage
Date: 07/23/2025
Thank you so much for your heartfelt words and outstanding 5-star review! At Ruoff Mortgage, we are thrilled to hear about your wonderful experience with ******. It means the world to us that she made such a positive impactearning your trust and making you feel truly cared for throughout your homebuying journey. Thank you for choosing Ruoff Mortgagewe look forward to serving you for many years to come. Congratulations on your new home!Review fromJeff N
Date: 03/24/2025
5 starsGreat experience and we are now settled into and enjoying our new home. Thanks for all of the hard work and guidance!Ruoff Mortgage
Date: 03/27/2025
We're absolutely delighted you're loving your new home! Thank you for acknowledging our hard work and guidance. It was a privilege to assist you, and we wish you many happy years there.Review fromRichard R
Date: 03/05/2025
5 starsHad a great experience working with ******** ******* and her team at Ruoff.Ruoff Mortgage
Date: 03/06/2025
Thank you so much for the 5-star review. We are so glad to hear that ******** and the Ruoff Mortgage team provided an excellent experience. We appreciate you putting your trust in us for your mortgage needs and hope you enjoy your new home!Review fromJeff D
Date: 02/20/2025
5 starsAppreciate the minimalist approach, the quickness and the professionalism. ********* and ***** are very good at what they do!Ruoff Mortgage
Date: 02/24/2025
We're so glad to hear you had a great experience with ********* and *****! We strive to provide a streamlined, efficient, and professional mortgage process, and we're happy that resonated with you. Thanks for the 5-star review!Review fromPatrice P
Date: 01/19/2025
5 starsA+ A+ A+!!! Smooth, quick, easy process when buying your home. Friendly, professional and attentive to your home buying needs. I recommend Ruoff to everyone purchasing a home! They will treat you like family!!Ruoff Mortgage
Date: 01/28/2025
We're overjoyed to hear that you found our process smooth, quick, and easy. At Ruoff Mortgage, we prioritize providing friendly, professional, and attentive service to all our clients. We're honored that you feel like family. Thank you for your kind words and for choosing Ruoff for your home financing needs!Review fromBrent C
Date: 01/09/2025
5 starsDont bother going anywhere else!! In the ********** Ky area, ask for ******* ******!! You will not be disappointed! Especially veterans, ******* is a PRO!!Ruoff Mortgage
Date: 01/13/2025
Thank you so much for your kind words and for choosing Ruoff Mortgage for your home loan! We are thrilled to hear that ******* provided you with an exceptional experience.
At Ruoff, we strive to make the home loan process as smooth and stress-free as possible, especially for our valued veterans. We are proud of ********* dedication to providing outstanding service and ensuring our clients' needs are met.
We appreciate your business and look forward to serving you and your family in the future.Review fromTrina W
Date: 12/10/2024
5 stars***** *. ************** friendly, and professional. I would recommend.Ruoff Mortgage
Date: 12/12/2024
Thank you so much for taking the time to share you experience with us. We are humbled to receive both your 5-star review and recommendation.Review fromRichard B
Date: 11/22/2024
5 starsWorking with Ruoff twice was a fantastic experience: once when we purchased our home in 2017 and recently refinanced it in 2024. **** ******* in *********, *******, and her staff were great to work with, removing all the headaches with purchasing and refinancing.Ruoff Mortgage
Date: 11/25/2024
We're so glad to hear that your home buying and refinancing experiences with **** ******* and her team were fantastic! It's wonderful to know that they were able to make the process smooth and stress-free. Your satisfaction is our top priority, and we're committed to providing exceptional service. Thank you for choosing Ruoff Mortgage!Review fromLarra L
Date: 11/18/2024
5 starsRuoff team is knowledgeable, kind and cares about getting you in your home. The team worked with us a year in advance to help us prepare our credit to be in the best possible position to build. We would recommend Ruoff.Ruoff Mortgage
Date: 11/19/2024
Wow! We're thrilled to hear that your experience with the Ruoff Mortgage team was so positive! It's incredibly rewarding to know that our team's knowledge, kindness, and dedication helped you prepare for your homeownership journey. Thank you for trusting us with such an important milestone. We're honored to have been a part of it.
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