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Find a Location

Hester Appliance has 1 locations, listed below.

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    Business ProfileforHester Appliance

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers the sales and service of new and used appliances.

    Business Details

    Location of This Business
    1112 Brown Ave, Columbus, GA 31906-2405
    BBB File Opened:
    11/28/2001
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1974
    Contact Information

    Principal

    • Mr. Tim Hester, Partner

    Customer Contact

    • Mr. Tim Hester, Partner
    • Mr. Randy Hester
    Additional Contact Information

    Fax Numbers

    • (706) 687-7273
      Primary Fax

    Phone Numbers

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We bought a refrigerator from these people, when delivering it we told em it will not fit thru the door with the door on they are going to have to take them off to be safest as we have had this house for 22 years we know our home. They didn’t listen and proceeded to try any ways shoving and pulling and hitting my door frame with this fridge. They finally stopped and took the doors off. But once inside the doors were not lined up properly. They’d are to fix it but was in able to stating they would return the next day, but never did. Finally got them back out. Same thing can’t fix it be back next day and never showed this has happened numerous times. Today they were supposed to come and never showed and not answering the phones

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Blane M

    1 star

    02/27/2024

    I bought a refrigerator from them and they say that all their products have a 1 year warranty, the refrigerator hasn’t put out water or made ice and after checking to make sure the water was turned on (it was) I called for a repair. They have promised to show up on 3 different occasions which I took off of work for and they never showed up and when I called the repair man he said he’d be there within an hour and that was about a week ago now and I have not seen or heard from anyone. Worst customer service I’ve ever seen and the people are very rude

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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