Business ProfileforSkateland of Augusta

I’ve never in my life experienced such unprofessional behavior. My grandson often frequented this rink. My family and I went with him one day to skate. I didn’t get any skates due to the unsanitary condition of the skates. I instead purchased a drink and sat down to watch my baby skate. As I’m watching this young guy comes with a bag and started throwing away everyone’s recent purchased items. I caught him before he touched my drink and I said, “Don’t touch me drink”. He said he was cleaning up and proceeded to reach for my drink. I was staring to get heated when my brother interrupted and diffused the situation. I was done and vowed never to enter this place again. However my grandson continued to go. Recently my son in law passed away. My grandson and his cousins wanted to go skating after bury his Dad. Several of his cousins were already in and several were in line waiting to get in. He proceeded to get in line with his cousin when the police officer told him that he wasn’t letting him in because he was skipping in line. My grandson tried to explain but the police officer wasn’t hearing any of it. My grandson requested to see the manager who he knew would vouch for him since he spent so much time and money there. But no, she was even more rude and disrespectful to him and told him to go home and come back tomorrow. I’m so thankful that my grandchild had enough since to understand how easily that could have went the wrong way. The way they talked to him was awful and cruel considering what he was dealing with. The officer and the manager both knew he had just buried his dad only hours earlier. To me the non compassionate tone that was used on this child was uncalled for. I’m so grateful my baby is alive and managed to avoid any further conflict. Please do not continue to send your kids here and spend your hard earned money at an establishment that is really hates you but loves your money.