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Business Profile

Health and Wellness

Datavant formally CIOX Health

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Datavant formally CIOX Health's headquarters and its corporate-owned locations. To view all corporate locations, see

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Datavant formally CIOX Health has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 35 Customer Reviews

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    Review Details

    • Elaine C

      Date: 12/19/2022

      Why should a company (CIOX) have access to MY body's health records and I cannot get the records myself without a ****** and paying extra. I paid for my tests with insurance and $120.00 out of my own pocket. MY body, MY money. Is *** health responsible for this?**************

    • Hailey A

      Date: 12/14/2022

      Our organization requested records and was clear in the request that we did not have a budget to pay for records. We asked that any fees that *** apply be discussed with us prior to the release of records. They ignored this request, released the records along with a $350 bill and are now attempting to collect utalizing a collections agency. **************** was unhelpful. I can't even imagine that this practice is legal.

    • Kenyan S

      Date: 11/08/2022

      The customer service is beyond rude spoke to several people who had terrible attitudes and acted like they were better than me. They absolutely do not have patients best interest, protection or compassion when it comes to ill patients trying to get records for treatment 0/5 star review! Disgusted in this company!!!

    • Sandra F

      Date: 11/02/2022

      I work in personal in jury litigation. Whenever I have to order records via CIOX I cringe as they are by far the worst third-party company to have to go through. Almost every order I put in with CIOX is not processed property. Letters of request are not read property and are not processed correctly. I have wasted hours and hours on the phone trying to get processors to do their job. Even subpoenas are ignored, putting the facility in violation of a court order, or they are not read property resulting in incorrect records sent (which you are billed for). If you are a medical facility looking for a company to help get medical records for your patients, etc. DO NOT USE CIOX.

    • Suzanne M

      Date: 10/24/2022

      They falsified my medical records and eventually blocked my portal with ***** and Piedmont. Never gave my medical records to me. Bunch of criminals! I hope this company get investigated for fraud. I can just give two names IT Director ********** and Manager ********************************There is no law and order in ******* as far as the medical treatment and patients' care concern!!

    Datavant formally CIOX Health is NOT a BBB Accredited Business.

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