Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Long Consulting Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 49 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/03/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted yesterday, May 2 about a debt that shouldve been cleared when I filed my bankruptcy three years ago. This company threatened me for a debt from 2015 and they said the debtor was suing me. He didnt give me a chance to think anything over and threaten I was going to be forced to back four times the owed amount and a judgment will be put against me if I didnt pay to today! I did pay $50 of the $275 he said I owed. I called my bankruptcy lawyer and he said that all my debts were accounted for even payday loans in my bankruptcy. LCS just called me again for another debit that was taken care of in court! This company scammed me and lied. I will be seeing if I can *** them, if I dont get my money back.

    Business Response

    Date: 05/04/2023

    Thats not true Im the notes you said you was going to send your information showing you filed once we receive that we will love to give you your money back.. and sorry for the inconvenience.. its hard to found good help

    Customer Answer

    Date: 05/05/2023

     
    Complaint: 20015598

    I am rejecting this response because:

    No I never said that, its on my report that I filed, so any type of debt and credit agency can see that because its public record. Plus, this debt was from 2015! Also, You told me which I have on recording and sent it to my attorney, that if I didnt take care of this issue today,  ****, that I would be sent to court! You should know I live in **** and by my state laws I cant be sued and it cant be reported to my credit report if its been past 6 years. Technically, you broke the law and I can report you to my state attorney general. Which my attorney has advised me to do!

    Sincerely,

    ******************

  • Initial Complaint

    Date:04/24/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are calling me about a debt that is fake that I do not owe and when you ask them any questions they get upset and start to curse at you and call you names. They have called me multiple times with different balances owed for different payday loans just straight lying to you. They also won't allow you to see proof of debt they dont have a website to pay your debt they just want your card over the phone because you don't actually have this debt they are literally scamming you stealing your money.

    Business Response

    Date: 04/25/2023

    NO DIFFERNT AMOUNT WE ****** YOU A SETTLMENT...THAN TOOK IT BACK...WE CLOSED AND RETURN THE ACCOUNT...NBO WORRIES

    Customer Answer

    Date: 04/25/2023

     
    Complaint: 19976790

    I am rejecting this response because:they are scammers and lying I don't owe any money and they were trying to steal from me and have my personal information as well and said many disrespectful things to me.  They told me I owed $5000 three weeks ago and then called me yesterday and Said I owed $833 and said they don't know about the $5000 its only $833 now. Scammers need to be shut down and reported to the necessary authorities.  

    Sincerely,

    ***********************

    Business Response

    Date: 04/25/2023

    KNOW WE ARE REAL...YOU JUST MAD BECAUSE WE CALL YOU...AND TOOK AWAY THE SETTLEMENT...BUT AGAIN WE CLOSED AND RETURNED THE ACCOUNT...YOU WONT HEAR FROM US AGAIN

    Customer Answer

    Date: 04/25/2023

     
    Complaint: 19976790

    I am rejecting this response because:you are fraudulent and scamming people and I gave your information to the attorney general of ******* and I have contacted the correct authorities so you will be dealt with in the proper legal manner. 

    Sincerely,

    ***********************

  • Initial Complaint

    Date:04/21/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has called my family, my place of business along with my cell phone. I have asked multiple times to show proof of the debt. I did receive an email on 1/26/2023 that did not provide information about the original debt, I was then told that the debt was with a company called American Web Loan. I called Amercian Web Loan and was told that they have never had an account with me and this company was as a scam. I responded someone by the name of ***** on what American Web Loan informed me of and put in writing that they are no longer allowed to contact my place of employment, any of my family members and they could only send me mail validated the debt per the ****** I also made sure to include in my emails that I was disputing the debt and they legally needed to show proof. After multiple emails back from them with them typing in all caps and not making sense they finally agreed that this was a scam and they would leave me alone. Now today 4/21/23 I received another call from them at my place of employment. Remember after I have already notified them that they are not to contact me at work. I was told that I would be served at my place of business and then hung up on.

    Business Response

    Date: 04/24/2023

    WE SEND YOU PROOF ...YOU JUST DIDNT LIKE WITH WE SEND...WE CALLED TO MAKE SURE YOU GOT THE PROF LIKE YOU ASKED USE TO DO...YOUR ACCOUNT IS NOW CLOSED AND RETURNED...THANK YOU

    Customer Answer

    Date: 04/24/2023

     
    Complaint: 19966392

    I am rejecting this response because: This response does not make sense to me.  *********** has NEVER sent actual verification of the debt like I have requested; nor, did I ever ask them to call to make sure I got the proof; as you can clearly see through the emails that I submitted to the BBB.  My other question is what does it mean that the account is now Closed and Returned???

    Sincerely,

    ***************************

     

    Business Response

    Date: 04/24/2023

    WE SEND A EMAIL TO ********* WE HAVE ON FILE...WE CLOSED THE ACCOUNT...WE NO LONGER HAVE IT IN OUR OFFICE

    Customer Answer

    Date: 04/24/2023

     
    Complaint: 19966392

    I am rejecting this response because: I don't believe that this company is legit.  I believe they are trying to scam people into giving them money.  If my "account" is no longer with their office why did I receive ANOTHER voicemail from them???  Where did my supposed account go?

    Sincerely,

    ***************************

  • Initial Complaint

    Date:02/23/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by them to pay an outstanding debt which I have been paying direct out of my checking. I cant get a response from them when I email about my remaining payments by email at least 5 or so emails . Cant find a phone number.

    Business Response

    Date: 02/24/2023

    i been talking to you by email for over 2 months...why you dont call i dont know our number is the same...we about to call you now

    Customer Answer

    Date: 03/02/2023

     
    Complaint: 19459042

    I am rejecting this response because:
    I have tried numerous time & they have responded back 1 or 2 times . When I finally talked to them last week they are rude & said they didnt need my money. This is a scam I have been scammed out of over 500 dollars would like my money back. When asked for a copy of my agreement still have not got . Total scam. I want proof that the bill im to be paying off is actually being paid off since im pretty sure they are stealing it
    Sincerely,

    ***********************

    Business Response

    Date: 03/02/2023

    WE EMAILED YOU ...WE TEXTED YOU....WE CALLED YOU.....AND WE HAVE IT ON RECORDS...YOU ASKED US ..FRO THR SAME THING EACH TIME AND WE GIVE IT TO YOU...AM ABOUT TO TEXT YOU AGAIN TO PROVE TO YOU...IM ABOUT TO EMAIL YOU AGAIN...JUST TO PROVE TO YOU....I DONT KNOW OR UNDERSTAND ...WHY YOUR SAYING THIS

    Customer Answer

    Date: 03/02/2023

     
    Complaint: 19459042

    I am rejecting this response because:
    Additional info.If they can send me proof that the bill is being paid on and my balance & show proof all the payment I have already made have gone to the bill it may satisfy me. The only response I got is how many payments left I have asked for a schedule of remaining payment I still have not got it.  Scam Im still getting letters from credit collectors to pay this same bill so this shows me your taking my money and not paying it
    Sincerely,

    ***********************

  • Initial Complaint

    Date:01/08/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was contacted via phone regarding a supposed debt I owed and was threatened with litigation and wage garnishment and was belittled into believing I owed the debt and subsequently set up a payment plan for 250 a month til the **** was paid. The first payment came was processed and then I started looking around and seen too many red flags and believe it's a scam.

    Business Response

    Date: 01/09/2023

    since when owning a bill become a scarm...you dont have to pay if you dont want to ...that your life....but this business is real

    Customer Answer

    Date: 01/09/2023

     
    Complaint: 18706572

    I am rejecting this response because: this debt was never owed. This company is a scam and use bully tactics to make people believe that they owe a bill. I request a refund of the payment already sent and no further contact from this company. Just look at the business response they clearly don't know English or the proper way to format sentences. SCAMMMMMM

    Sincerely,

    *****************************

    Business Response

    Date: 01/09/2023

    WE CALLED YOU.....WE DONT NEED YOUR MONEY...WE DO VERY WELL...AND YES I HOPE YOU DIDNT THINK YOU WAS THE ONLY PERSON THAT WAS MAD WHEN ITS TIME TO PLAY A BILL....CALL THE OFFICE WE WILL LOVE TO REFUND YOUR MONEY

    Customer Answer

    Date: 01/09/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. They agreed to issue a refund 

    Sincerely,

    *****************************

  • Initial Complaint

    Date:12/08/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Long Consulting Services LLC contacted my mother on her personal cell phone asking for me. ******************* who works at Long Consulting Services gave personal information over the phone to her knowing it was NOT me they were speaking too. My mother immediately called me & give me the information, I immediately called ******************* back & she gave me very limited information. I was told I took out a payday loan in April of ************************************************************************* ******************* could not provide me anymore information over the phone, she said she could email me what information she has. **** emailed me a copy if an invoice from them, no information about the loan. The invoice had 2 different amounts due. I tried calling back and getting a message "phone call cannot be completed at this time." The email **** used to email is ********************************* you cannot reply to this email however the email states if you have any issues to respond to another email **************************************. I was honestly worried by identity had been stolen & wanted all the information regarding this supposed payday loan that was taken out under my name. ******************* had also told me they had a court order to serve me, I asked for the case number regarding this matter & could not get a response on that. I ran a credit report, because again, I was worried my identity was stolen. My credit report came back clean. At this point I'm realizing this company is a scam. Soon after **** called my Uncle asking for me, threatening they were going to serve papers, AFTER she had already talked to me. Its scary because this is a legitimate registered domestic LLC operating out of *******. The business has had its license since the end of October of 2019 and they had my name, address, birthday, family member phone#'s and Social. Ive narrowed it down to them getting my information from a hospital as I recently gave ************* where I put my familys information down.

    Business Response

    Date: 12/08/2022

    funny you know we been in businees since 2019.....but your upset at because you account is in collections. we did not put it there.....

    Customer Answer

    Date: 12/09/2022

    Complaint: 18543292

    I am rejecting this response because: I have asked for proof regarding the payday loan and they are refusing to give any information, which proves they are a scam. I am also asking where they received my personal information and they will not release that information.

    Sincerely,

    ***************************

    Business Response

    Date: 12/09/2022

    WHAT WE SEND YOU ...YOU DIDNT LIKE...YOUR INFORMATION...IS WHEN YOU GOT THE LOAN...YOUR NOT THE FIRST AND WONT BE THE LAST TO GET UP SET WHEN ITS TIME TO PAY SOMETING BACK......HOPE I HELPPED YOU

    Customer Answer

    Date: 12/09/2022

    Complaint: 18543292

    I am rejecting this response because: Again, if someone is asking for details regarding a loan they supposedly took out, you are legally required to provide that information. My attorney has contacted the **************** and I am pushing forward to remove your business license. I hope everyone else makes complaints to the attorney generals office of *******.  If you don't have an attorney to do this for you the ************************ has a phone# or even a form to fill out online and submit.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:10/27/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called my mother in-law and left a threatening message about myself and legal action. I called and spoke to an extremely rude man who told me I had no legal rights to the information of the creditor that is collecting this debt. When I told him I was calling the police for harassment he said go ahead and put him on the phone I will make him look foolish. Also called the supposed company I owed money to on the email he sent me and they have no record of an account on file. Stop bothering people and their families!!!

    Business Response

    Date: 10/28/2022

    WE DIDNT PUT YOUR NAME OUT THERE........PLUS WE CLOSED IT

  • Initial Complaint

    Date:10/27/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has called family members and has never tried to contact me directly. I called them back and was told I had a potty mouth and the guy told me I had to find God. They sent me an email saying that I owe a payday loan company money (which I never took out a payday loan). He also said that I have liens and judgements against me. How can I have such horrible credit when I just bought a new car and house? They have lots of information on me and I guess that I am going *************** a lawyer because they have done nothing but harass me and family members. If they have such a problem with me or anyone else, why don't you do the legal thing and send the signed contract to the person when they ask for proof, oh I know why, because you don't have any proof. Please send the police to my work or try to have my paycheck garnished and I will have fun owning everything that they have.

    Business Response

    Date: 10/27/2022

    ALL THIS ABOUT PAYING A BILL.......JUST DONT PAY IT

    Customer Answer

    Date: 10/31/2022

     
    Complaint: 18321111

    I am rejecting this response because: there is no information other than a RUDE comment. Please shut this company down as they do not know how to respond to customers if thats what they want to call them. They have no professionalism and should not be working. They do nothing but scam and want to tell you to pay bills you dont owe. 

    Sincerely,

    ***************************

    Business Response

    Date: 10/31/2022

    GOD BLESS YOU.....AND WIDH YOU GOOD LUCK

    Customer Answer

    Date: 10/31/2022

     
    Complaint: 18321111

    I am rejecting this response because: there has been no resolution 

    Sincerely,

    *******

  • Initial Complaint

    Date:10/24/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Account Number ********** Client - Check In Go Amount $825.00 Amount Requested $1,025.00 ********************* ************ This is not my account and I have requested them to stop contacting me and remove this account from my credit.

    Business Response

    Date: 10/24/2022

    we closed the account out......we dont report...thats on you

Long Consulting Services LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.