Reviews

Review Details

• Review fromRichard F

  Date: 09/17/2025

  3 stars
  They did do a good job of trimming and clean up. However two large bushes were removed that had stumps and in the estimate they were asked and gave the impression they would grind or remove the stumps. They did not and when I complained they said they needed extra money for that. I found somebody else to remove them much less than what they wanted. I would not use this tree service again.

• Review fromryan d

  Date: 09/17/2025

  1 star
  PLEASE READ On May 16, 2025, I hired Cheap and Great Tree Services to clear my backyard. I paid (cash price, receipt in photos) for all trees to be cut and all stumps to be ground. The crew worked while I was at my job, and when I returned that evening it was getting dark, so the work looked complete.The next day, May 17, I noticed several stumps had not been ground at all, just buried by the wood chips. On May 19, I contacted the company, sent photos as requested, and also asked about pricing to remove the large amount of wood chips left behind (2-3 ft deep across the yard). Since then, I have followed up multiple times (May, June, and most recently September 17) and each time I've been asked to resend photos. Despite doing so, I still do not have a scheduled date for them to come back and finish the job.Most recently, on September 17, I was told they would provide me a date by the following day, but when I called to follow up, the call was either disconnected or I was told "we don't have an answer yet." When I asked to speak to a manager, I was told someone would "get back with me," but no resolution has come.I want to be clear: I am not asking for anything extra -- only for the company to finish the work I already paid for. Once this is resolved, I will gladly update this review to reflect that the company stood behind their work.Key takeaway for others: do not pay until you confirm the job is 100% complete. I've been waiting four months for this to be addressed.

• Review frommark B

  Date: 09/02/2025

  1 star
  If I could leave a zero I would. Yes, their pricing is good, but their service and attitude is horrible. I was told I would get a copy of their insurance when their salesperson ****** had us sign the contract. I was not home when they started, and they never supplied it. My wife and neighbors watched how careless and reckless they were cutting down our trees. One fell and hit the house causing over $4000 worth of damage to the gutter, roof and chimney. When I called, their attitude was Oh well we will get it fixed. They also caused a lot of damage to my sod, drainpipes and knocked down trees with the bobcat that were perfectly healthy. Their trucks leaked oil all over the street and was told they would clean it up. They sent a landscaper over. He was just as horrible as the tree company that sent them over. He came with a new dogwood tree to plant, only came with a shovel. I had to supply the bags of dirt. Did a terrible job tying a tree up that they knocked over with the bobcat as well. I had to supply the pool noodle to protect the trunk of the tree. They used a frayed rope, so it has already broke. The kicker was they wanted me to supply the water for the power washer for them to clean the oil on the street. I refused so they never did it.The only saving ***** was we had a balance that I refused to pay. Thank goodness for the GA Prompt Payment Act, GA Code 13-11-5 Section A. They called me a few times threatening me. I told them I would pay but they needed to supply their insurance information first. They refused to and have not answered to several emails. I sent them texts that they replied to letting them know I have emailed them. The work and damage was done back in June after the big storm. It is now September. If you don't want headaches, I would suggest avoiding this company.

• Review fromKevin B

  Date: 08/19/2025

  1 star
  This company is a complete scam. Do not waste your time!

• Review fromBella O

  Date: 08/18/2025

  1 star
  They did not arrive at the scheduled estimate time. When I called to inquire as to the no-call-no-show, they said they were running way behind. I stated that they should have at least called to inform me they were either not going to show, or would be very late. I told them to cancel the appointment, since it was 30mins to nightfall, then I hung up. He IMMEDIATELY called back, and said "F-you, you stupid A$$ B!+ch", and hung up. --PLEASE, PLEASE... NOBODY USE THIS HEDONISTIC COMPANY!

• Review fromJack J

  Date: 07/18/2025

  1 star
  The recent service from *********************************************** Tree Services was disappointing. The crew arrived two weeks late, and the work quality was subpar, with branches left in the yard. When a follow-up visit was requested to complete the trimming, the manager became agitated and mentioned the initial cost, stating he can't afford to send someone back to my house..etc *********** previously offered excellent service. However, based on this experience, the services are not recommended due to inconsistent quality and unprofessional Leadership service.

• Review fromDorothy T

  Date: 07/15/2025

  1 star
  This morning your crew came to my home o cut tree limbs and did a horrible job. I advised them of the terrible job. I asked ***** to ensure the guys understood to take away all branches and leaves. They dumped some of the branches and leaves over my fence.They butchered the trees and even broke some of the branches!

• Review fromWasted M

  Date: 06/16/2025

  1 star
  I reached out to this company concerning removal of a branch that had fallen on my 97-year-old grandmother's awning. The guy was very quick to call me and came to give me a quote within an hour. He told me it would be a couple of weeks before they could remove the branch, and so I waited. 4 weeks later, I tried to contact them, as did my grandmother but no call was returned. Finally, I text the "crew lead" and advised I would go elsewhere and he called me back then. We had never been put on their schedule. I gave them the benefit of the doubt and gave them a chance to clear the branch. I got a call a few days after this interaction, already a month after the initial meeting, and was told by ***** "we will get it this week". That was Monday evening, 6/2, and to date, they've not been there, called, nor text any further. I wouldn't recommend them for anything. We did end up paying a little more to get the branch removed, but the company we used was there in about 5 days, and had it cleared in an hour!

• Review fromLauren C

  Date: 05/07/2025

  1 star
  DO NOT USE THIS COMPANY! I made the mistake of trusting them and paid in full after they cut down 10 trees, based on their promise to return the next day to grind 5 of the stumps something we specifically agreed on during the initial contract discussion. They never came back to finish the job and are now demanding more money to grind the stumps that were already included in the agreement. Please, dont make the same mistake I did. Get every promise in writing. These people took my trust and ran with it. Shame on them.

• Review fromBrandon S

  Date: 05/03/2025

  1 star
  This company disregards paulding county noise ordinance and disrespects the surrounding residents. No noise before 8am. Yet this rude company arrived and dropped their first tree at 7am in a residential neighborhood. They were done and pulled off by 9:20am. Any reason they couldnt wait an hour??? Absolutely ridiculous!