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Business Profile

Credit and Debt Counseling

Debthelper.com

Reviews

Customer Review Ratings

4.94/5 stars

Average of 331 Customer Reviews

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Review Details

  • Review fromMichael P

    Date: 01/04/2023

    5 stars
    Chris F. was my counselor today, he was a champ, very knowledgeable and thorough about our reverse mortgage we were going through, receptive and caring also answered all of our questions and concerns, what a great process with Chris F.????

    Debthelper.com

    Date: 01/05/2023

    Thank you ****. We are happy ***** did a great job counseling you on your reverse mortgage loan process.
  • Review fromRobert C

    Date: 01/03/2023

    5 stars
    Alex did my interview for a reverse mortgage. He treated me professionally and it was completed in a timely manner.

    Debthelper.com

    Date: 01/05/2023

    Thank you *** much for your review!!!
  • Review fromDenise F

    Date: 12/28/2022

    5 stars
    My interview today was with Doug regarding my reverse mortgage. He was very friendly, easy to understand and clearly answered any questions I had.

    Debthelper.com

    Date: 12/28/2022

    We are very happy **** did a nice job with your reverse mortgage counseling. Thank you for your recommendation.
  • Review fromRichard F

    Date: 12/23/2022

    5 stars
    Our councilor ******************* was very professional and made sure we understood all of the items in the reversed mortgage. He answered all our questions and made himself available if we had any further questions at any time. My wife and I highly recommend ************.

    Debthelper.com

    Date: 12/28/2022

    Thank you for your review and recommendation!
  • Review fromRichard B

    Date: 12/23/2022

    5 stars
    The DebtHelper.com representative, Christopher Frallicciardi, did an excellent job of explaining every aspect of a reverse mortgage to me in terms that were easy to understand. I highly recommend this company for reverse mortgage counseling.

    Debthelper.com

    Date: 12/23/2022

    Thank you for reviewing *****'s Counseling session. We appreciate the recommendation.
  • Review fromTalmadge H

    Date: 12/22/2022

    5 stars
    ******************* did an excellent job of explaining how a reverse mortgage works. He also helped me determine my expenses so I could see if there was a need to take any of my equity out in cash when closing.

    Debthelper.com

    Date: 12/28/2022

    Thank you. This is lovely to learn of ****'s counseling.
  • Review fromKenneth M

    Date: 12/22/2022

    5 stars
    Doug did a very review for us today. He explained in great detail.

    Debthelper.com

    Date: 12/23/2022

    Thank you for reviewing ****'s counseling session!
  • Review fromMarilyn M

    Date: 12/15/2022

    4 stars
    **** did a good job of explaining reverse mortgage terms and provisions, and at times made me laugh with his funny rolling of the "Rs" in words.

    Debthelper.com

    Date: 12/23/2022

    Thank you for reviewing ****'s session!
  • Review fromMarlene A

    Date: 12/13/2022

    5 stars
    ********** explained with detail what to expect in our counseling session.

    Debthelper.com

    Date: 12/14/2022

    Thank you for your review of our services. We are glad to help.
  • Review fromMary P

    Date: 12/12/2022

    5 stars
    The counseling session regarding my application for reverse mortgage went smoothly and was informative. ************ was professional, courteous, and patient when answering my questions. He was thorough and I came away with a better understanding of the process. I would recommend this business.

    Debthelper.com

    Date: 12/14/2022

    Thank you for your recommendation ****. We are very glad **** provided you with an informative counseling session.

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