Reviews
Customer Review Ratings
Average of 333 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromStephen L
Date: 09/23/2023
5 starsThe review covered every aspect of a reverse mortgage and answered all of our questions.***** was very knowledgable, and patient
Debthelper.com
Date: 09/25/2023
Thanks for letting us know ***** answered all of your questions. We are glad to help.Review fromJudy B
Date: 09/23/2023
5 starsThank you Rene, I could not have ask for a better person to talk with about the reverse mortgage and what it can do for me. Great job!Debthelper.com
Date: 09/25/2023
Thank you for your 5 star review of ****'s counseing session. If you have any further questions regarding reverse mortgages, please call us back any time.Review fromGwen R
Date: 09/21/2023
5 starsVery helpful. They answered all my questions and let me know what the different options were.Debthelper.com
Date: 09/22/2023
Thank you for your kind words regarding *****' help.Review fromAlana C
Date: 09/20/2023
5 starsDebt Help did the required FHA counseling session before filing an application for a reverse mortgage loan.The 1 hour session was very informative and and my counselor *********************************** was excellent. She explained all of the amounts and rates listed in the proposed estimate fully and answered all the questions I had during the session. ******* was patient, very knowledgeable, and pleasant to work with. I would give this company and their employee *********************************** an A+, 5 out of 5 stars!Debthelper.com
Date: 09/21/2023
Thank you very much. ******* is thrilled to receive your praise. We appreciate your recommendation. Please call us again if you find you have any additional questions regarding the reverse mortgage loan process. Thanks again.Review fromROSA G
Date: 09/19/2023
5 starsOutstanding customer service from my Counselor ***********************, very professional and addressed my concerns in an easy to understand language. In the end I had a clear understanding of the program. Thank you for taking the time to present the program to me!Debthelper.com
Date: 09/20/2023
THANK YOU ****. WE ARE VERY HAPPY TO HAVE PRESENTED THE PROGRAM TO YOU. THANK YOU FOR YOUR FEEDBACK!!!Review fromCynthia S
Date: 09/19/2023
5 starsVery good representative, reviewed all documents, thoroughly, and answered all questionsDebthelper.com
Date: 09/19/2023
Thank you for letting us know **** was a thorough and helpful respresentative.Review fromJean E
Date: 09/14/2023
5 starsThank you ****. You answered every question I had and gave me information I didn't even know. My experience with you was very pleasant. I could not have ask for a better person to talk with about the reverse mortgage and what it can do for me. Great job!Debthelper.com
Date: 09/15/2023
Thanks for letting us know *** was able to provide you with a great experience!Review fromJack T
Date: 09/12/2023
5 starsDid not really know what to expect from this counseling session.but let me tell you..our expectations were EXCEEDED! We spoke with ******************* and he was amazing! Very calm, friendly and asked questions in such a way, as to make it easy for us to relay the required information. Found the experience refreshing and informative!Thank you, ****!We are looking forward to our next adventures!Many thanks and thank you for your professionalism and wealth of knowledge. Very valuable.Debthelper.com
Date: 09/14/2023
Thank you for your fantastic review of ****'s counseling session. We are thrilled he could help you this way. Thank you again for letting us know.Review fromGary W
Date: 09/11/2023
5 starsExtremely professional, courteous and personable...Great "phone presence"....Wife and I very pleased with this gentleman and his explaining all facets of our transaction.Debthelper.com
Date: 09/13/2023
Thank you for letting us know that **** provided you with a pleasing counseling session. We are glad to help.Review fromSusan C
Date: 09/09/2023
5 starsDebthelper is the best at getting you out of debt! The counselors really care and are there whenever you need them. It was so easy to work their plan; just make 1 monthly payment and leave the rest to Debthelper! I was making 6 or more payments a month and only the minimum and I was getting nowhere and now I am completely debt free! I would definitely recommend ********** to everyone! Five Stars!Debthelper.com
Date: 09/11/2023
Thank you so much for letting us and others know how we helped you. We appreciate your help sharing the good news about our program.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.