Reviews

This profile includes reviews for Akumin Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Akumin Corp. has 27 locations, listed below.

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  Akumin Corp.

  8300 W Sunrise Blvd Plantation, FL 33322-5406

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  Akumin Imaging - Downingtown

  150 E Pennsylvania Ave Ste 300 Downingtown, PA 19335-2632

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  Akumin

  1 Centurian Dr Ste 107 Newark, DE 19713-2154

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  Akumin

  1010 N Bancroft Pkwy Ste 101 Wilmington, DE 19805-2668

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  Akumin

  240 Beiser Blvd Ste 100 Dover, DE 19904-8208

Review Details

• Review fromJoanna K

  Date: 07/10/2024

  1 star
  Horrible - called can't get information Never sent referral had to go around to get it ourself. Called again, given the runaround. Eventually could make an appointment because this is where insurance says we can go- waited months for appointment, then told at the day of test after we arrived that we need cd's of past results and reports are not acceptable. This was all for us trying to find out about a cancer diagnosis from this place. If I could give 0 I would. In addition to the incompetence of everyone we spoke with they were also rude. We are talking about potential cancer - something needs to be done about this company

• Review fromElvira C

  Date: 06/06/2024

  1 star
  These people have NO idea on what theyre doing. As a self pay/paid in full, they keep asking me for my insurance card. It took them over ******************************************************************************************************* because of their lack of training on how to charge my credit card. They advise me had had to wait another 2 hours. I rescheduled my visit for the following week, even though this location is 50 minutes away from my home. I arrived at my scheduled appointment and was again unable to complete the appointment because they had been doing construction and as a person with asthma and allergies I was unable to breathe and bike out in hives. They reached my appointment to another location 40 minutes away from my home for the following week. Even though I arrived 20 minutes before my scheduled time they did not call me to the front desk till about 15 minutes after my appointment scheduled time only to ask me how Im going to pay. I advised the front desk lady that I was already paid in full, well that whole fiasco took another 30 minutes to resolve and yes you guessed it right, they let people go before me again. Once again telling me I have to wait another hour 1/2 more or less. I rescheduled my visit to Saturday, June 8 at 3 PM today in the morning. I got a text asking me to confirm my appointment at 3 PM, I replied yes. At 4:40. I got another text message asking me to confirm my appointment for 11 AM.. I called customer service. Nobody seems to know what theyre doing. They gave me the phone number to the facility and nobody answers. And yes they continue asking me to provide my insurance card even though I am a self-pay and already paid in full.

• Review fromVictoria C

  Date: 06/05/2024

  1 star
  I think Akumin Corp. is taking advantage of its dominance in imaging. Very disorganized. Communications from on site facility and appointment call center. I have reached out to corporate after yesterdays fiasco of an appointment made and 2 hours later I get a call from facility stating no one communicated to call center that bon density machine was down. She also stated she had about 15 more calls to cancel appointments. Not good use of employees

• Review fromBrian P

  Date: 06/04/2024

  1 star
  Advertise Care Credit accepted, has Care Credit application / paperwork information however would not, did not take Care Credit. Desk Staff could not resolve and no management support.

• Review fromKrista H

  Date: 05/20/2024

  1 star
  COMPLETELY UNACCEPTABLE! DO NOT AND I REPEAT DO NOT USE AKUMIN! I drove my 81 year old Mother to this location one hour away due to having the procedure done quicker as her pain level was intolerable. She had an *** for extreme pain at the ************* location on May 13, 2024. We called for results on the 15th, 16th, and by the 17th the fifth day after the *** results were still NOT READ SO the girl on the phone told me she would send it as a stat. Told me I would get the results in 2-3 hours. NOTHING. Called the 18th Saturday and GUESS WHAT??? NOTHING WAS READ! So I was told we had to wait until MONDAY. Finally on Monday called and the report was in, but PATIENT PORTAL WAS DOWN and if I wanted her results I needed to GO TO A AKUMIN NEAR **. THIS IS SO INEXCUSABLE. She has been in tremendous pain for a week unnecessarily due to the NEGLIGENCE of this company. NEVER EVER EVER AGAIN!!!!!!!!!!!

• Review fromMark K

  Date: 05/09/2024

  1 star
  The Miami VA uses ********* care sources when they are not able to provide timely medical studies/procedures in a timely manner for veterans who need medical attention On may 9 person from Akumin called me asking me a series preliminary questions. One of the last questions was "Do you have frequent falls, any Mobility or Balance issues?." I said yes. She asked me "What kind of issues" I told her I was an SCI patient and I use a ****** and a Mobility device. She said I would have to bring a person to assist me. My first thought was "If they are so concerned with liability, perhaps it would be prudent for them to lead with this question. That would save alot of time in asking questions that are "truly important for the study "What a horrible experience. Find someone who has the proper insurance so they dont have to worry about liability

• Review fromMiguel R

  Date: 04/14/2024

  1 star
  Ive been emailing Billing at Akumin.com, I received a *** imaging bill and was told my insurance would cover. This was during the computer shut down or technical issues Akumin was having in October ***. I have called and put for a call back after automated system says 20+ in queue. This imaging center is unprofessional and spreads false billing information, if a service is not covered let the customer know ahead of time or notify to call insurance, dont say its zero copay and charge *** 3 months later and threaten collections.

• Review fromDeborah L

  Date: 04/01/2024

  1 star
  Terrible company. So different at different locations. At one time, I arrived for my appointment and was told the machine was broken. No call to ask about rescheduling.Another time I needed an MRI and one of the techs was ******* me in a crazy manner. I heard her tell the other tech, right in front of me, "She is the one who was late." Then I knew why she was pushing me so much. Problem was - I wasn't late, I was early. She "thought" I was that person and treated me horribly. It was awful. The male person who brought me into the waiting room was standoffish and only said to change into a gown and pointed at a table. I heard him bringing others in and treating them kindly. Maybe he thought I was the late one! I should never have been treated that way. Additionally, at that location, someone's records were open on a table near the waiting room. So much for privacy. I am trying to find another place so I never need to go there again.Last point - There is a privacy policy in the office, and it is not the same as the online privacy policy. I had to do a lot of searching. Before this page, I found a number for corporate billing. I am on hold as someone is trying to help me get to a privacy officer. They are very shady about contacting the privacy officer. I am wondering if they actually have one. A frustrating company.

• Review fromJohn K

  Date: 01/25/2024

  1 star
  If I could leave zero, I would. I have been ******* by this company, Ft. Lauderdale, federal highway location so many times. Now I’m with a friend and have been here 3 times to get an mri. The whole time I sit in the waiting room, I am listening to patients complaining because they come for their appointment and something is missing. I will never come here again. I would advise everyone to avoid them.

• Review fromNancy W

  Date: 11/22/2023

  1 star
  ******** location, 1. they lost my Dr ****** 2. then after my Dr ****** the order it took them 2 days to call and set up the appointment. Made the appointment on Monday morning for Wednesday at 2:30 3. They waited 30 minutes before my appointment to call and say they couldnt do the *** because my stimulater wasnt compatible with their machine. At the time I made the appointment they required me to email them a picture of my stimulator card. Never will use this place again.