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Find a Location

The Winston Apartments has 1 locations, listed below.

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    Business ProfileforThe Winston Apartments

    Property Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11099 SW 5th St, Pembroke Pines, FL 33025-6939
    BBB File Opened:
    3/29/2012
    Alternate Business Name
    • The Winston Apartments, Equity Residental
    Business Management
    • Mr. Kurk MGT, Manager
    Contact Information

    Principal

    • Mr. Kurk MGT, Manager

    Customer Contact

    • Mr. Kurk MGT, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Videos were uploaded to Yelp of events.I was a resident for a year and it was a horrible experience to say the least.I didn't even feel safe with my daughter there. I heard gun shots at least ***** times throughout my time here. I had my car broken into twice as they had attempted to steal it so I was then forced to pay an extra $200 a month for a garage just to keep my car from getting vandalized, my tag was also taken off my car multiple times and was used for illegal activity. I've seen numerous fights and arguments outside my apartment. There's a gentlemen that sells marijuana to the neighbors and sits in a ***** all day and smokes in the hallway. I was getting out of my car once and when he opened the car door all the smoke got into my daughters face.I had a crack in my tub that resulted in leaking water all throughout my floor from the baseboards which then resulted in mold. It took them 2 months to come put some duct tape on the crack in the tub and they covered the mold with plastic. All the baseboards were wet in the bathroom. I was forced to deal with the tub for 6 months!! They came on the last week of my lease and said they were going to start working on it and it would take 3 days. There were cockroaches, they stopped changing the air filter, everybody tailgates on the off chance that gates are actually working. There's no elevator system so getting all my stuff up and down the third floor was absolutely fantastic. My balcony didn't have a roof overhead. Cars racing up and down Washington street. On my last month they decided to add credit building for rent and told me I couldn't get the whole year of rent paying added to my credit. Oh and if you want to speak to the property manager hopefully she's not busy because she won't come out even if she hears there's a real issue. I was compensated not one time for any of these issues that were brought to their attention multiple times. All I got was an "I'm sorry". This isn't even all the problems I had here.

    Customer Reviews

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