Business ProfileforBramlett Electric Inc.

We met with an estimator for Bramlett Electric in Oct 2021. We discussed that we wanted 2 outside lights and 2 outside outlets installed on the back wall of the house. We wanted these on their own breaker and discussed the 2 options for the new breaker, the pool panel or the main panel. After installation, we discovered that they were tied into our bedroom lines, not on a dedicated breaker as discussed with their representative. The issues is: 1. The installers obviously did not know what we contracted for so they grabbed the closest wiring to the new job. 2. Our outside lights are now tied into the household smoke detectors along with other inside lights/outlets. We did not order this. We do not want our outside lights to short out and disable our smoke detectors. The builder has already overloaded the wiring in this house to where we cannot plug a vacuum into certain lines. We do not need additional items installed on any of the wiring in the home. We wanted a dedicated breaker and paid specifically for this work to be done. I have tried to work with this company to correct the problem but have been met with silence on the issue after they repeatedly take the stand that their work up to code regardless of the fact that it is not what we ordered. These 2 lights and 2 outlets were to be on their own breaker and they are not. They do not answer my emails regarding this. When they had to return to correct some other work, I was told on the phone by Mr. Bramlett that they are not going to do anything about the wiring as it is up to code. I do not understand what the issue is with their correcting the problem. I'm not complaining about any of the other issues that have been resolved at this point only the outside lights and outlets not being on a dedicated breaker. Unfortunately, we paid their invoice in full when we should not have as we now have a partially completed job.