Insurance Claims Processing
Maximum Claims Recovery Inc.About
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Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:State of Florida Vs. Gonzalez, Giorgio Giovanni. Case number 24008194CF10A Broward County Courts.
As of August 16, 2024
The Florida Department of Financial Services announced the arrest of Giorgio Giovanni Gonzalez,
owner of Maximum Claims Recovery, Inc., on two counts of felony charges
of Unlicensed Public Adjusting. Giorgio Giovanni Gonzalez allegedly
secured public insurance adjuster contracts for adjusting, and appraisal
services, without being licensed in the state of Florida, and then
unlawfully withheld money belonging to two policyholders. Gonzalez
defrauded the two policyholders out of $34,424.In September 2023 and December 2023, the Florida Department of
Financial Services (DFS), Criminal Investigations Division (CID)
received complaints from policyholders based on concerns that Maximum
Claims Recovery Inc, operated by Giorgio Giovanni Gonzalez, may have
secured a public insurance adjuster contract, for adjusting and
appraisal services, without being licensed in the state of Florida and
for unlawfully withholding monies belonging to the two policyholders.
According to supporting documents that were provided by the
policyholders, Gonzalez represented himself as a licensed public
adjuster to assist the policyholders with insurance claims related to
home damage in 2022, in return for a 20% adjusting fee of the insurance
settlements. The contract agreements from Maximum Claims Recovery, Inc.
were executed and memorialized in writing by Gonzalez and the
policyholders. As such, Evolution Risk Advisors issued a settlement
check in the amount of $18,000 on behalf of Universal and Property
Insurance that was payable to Maximum Claim Recovery. Catastrophe and
National Claims (CNC) issued two settlement checks on behalf of State
National Insurance Company, Inc. that were payable to Maximum Claim
Recovery that totaled $26,903. In both instances, the checks totaling
$44,903 were signed and deposited in a Chase bank account Maximum
belonging to Claims Recovery, Inc.CID investigators gathered
evidence to show the settlement checks totaling $44,903 were deposited
into the Chase account. Although, Gonzalez received the settlement
checks in a timely manner, he failed to remit the funds due to one of
the policyholders from the Evolution Risk Advisors claim which totaled
$18,000. He also provided a business check in the amount of $16,424 to
the other insured on behalf of CNC which was deposited by the
policyholder and was returned for non-sufficient funds. As a result of
fraudulent, unethical, and dishonest acts within the insurance industry,
Giorgio Giovanni Gonzalez received a total of $44,903 while acting as
an unlicensed public adjuster and failed to remit to the policyholders
approximately $34,424 of insurance claim money.CID Investigators
reviewed records from the Florida Department of Financial Services
(DFS), Division of Agent & Agency Services (A&A) which showed
Giorgio Giovanni Gonzalez licensed as an All Lines Public Adjuster
suspended by the Chief Financial Officer for the state of Florida on
April 25, 2013, for failing to maintain a surety bond. Furthermore,
Gonzalez was also arrested on June 19, 2023, by CID detectives in
Miami-Dade County for a similar act. In that case, Giorgio Giovanni
Gonzalez was charged with one count of acting as a public adjuster and
one count of grand theft.On Monday, August 13, 2024, Giorgio
Giovanni Gonzalez was arrested at the Broward County Main Jail without
incident by CID detectives. The Broward State Attorney's Office, who
partnered in this investigation will handle prosecution. If convicted,
Giorgio Giovanni Gonzalez could face up to 30 years in prison.LINK: https://myfloridacfo.com/news/pressreleases/press-release-details/2024/08/16/cfo-jimmy-patronis-announces-arrest-of-broward-county-insurance-adjuster
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