Reviews
This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 78 Customer Reviews
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Review fromCharlene B
Date: 06/19/2024
5 starsSuch a great experience with The Drain Team! We called and promptly they responded by scheduling ****, a really skilled plumber who was a joy to be around. Our plumbing is working again and when something else comes up we will absolutely not hesitate to call the Drain Team!!
The Drain Team
Date: 06/20/2024
Thank you so much ********! We would be happy to assist you in the future with any plumbing issues you may experience. We will make sure to recognize **** in front of his peers at the next staff meeting!Review fromLisa G
Date: 06/14/2024
5 stars*********** # ***, was amazing! He did a spectacular job with removing my old shower pan and installing a new one. He was extremely professional, courteous and cleaned up remarkably. I will definitely request him again! Wonderful company to work with.Review fromToni S
Date: 06/11/2024
5 stars****** and **** did a great job on opening up my toilet so it would flush correctly. They were both friendly, knowledgeable, and professional and got right to the problem. My toilet was working properly in a very short time. I would recommend Drain Team to anyone who wants a job done right!Review fromMeri S
Date: 06/10/2024
5 stars****** ********* was exceptional. He was a great listener. He accessed the problem and provided solutions. I high recommend him!The Drain Team
Date: 06/12/2024
We sincerely appreciate you taking the time to recognize ******! Thank you for your business and we hope to be your 1st choice if you need a plumber in the future!Review fromJoseph Z
Date: 05/18/2024
5 stars*********** (392) is the second plumber from the Drain Team to work at my house. He was friendly, efficient and knew exactly what needed to be done.I would highly recommend *********** for any plumbing needs.******** -- *******************The Drain Team
Date: 05/20/2024
We appreciate your business over the last 4 years Joseph! We are here 24/7 for all of your plumbing, sewer, drain, or water heater needs! Your review is important to us!
Review fromKimberly M
Date: 05/16/2024
5 stars*********** 392 came same day fixed hot water heater . He did a great job very fast, thank you.The Drain Team
Date: 05/17/2024
You are very welcome, Kimberly! Happy to hear that your hot water is back on. We appreciate your business, thank you!Review fromKim P
Date: 05/09/2024
5 stars*********** #*** came to my house to fix a sewer blockage. He was kind, respectful and professional. He found an affordable solution to my somewhat challenging issue that could have ended up costing me much more. I also really appreciated his communication about what was going on. I highly recommend The Drain Team and ***********.The Drain Team
Date: 05/10/2024
Excellent! We really appreciate you taking the time to give us a 5-star review ***! ***** is dedicated to providing the best service possible. Thank you!Review fromJim L
Date: 05/01/2024
5 starsWe contacted The Drain Team to correct a leak in our kitchen. The leak was actually on the outside of our house in the shutoff valve. *********** (392) was the technician that repaired the problem, was highly professional and was able to correct the problem quickly and correctly. We highly recommend this company for any plumbing needs.The Drain Team
Date: 05/02/2024
Thank you so much ***! We depend on satisfied customers like you to recommend our business to others. ***** is a great plumber and we're happy he resolved the problem quickly. If you find yourself in need of a plumber in the future, please do not hesitate to contact us!Review fromCherie P
Date: 04/19/2024
5 stars*********** #*** from the drain team did an awesome job fixing my leak that was under the concrete slab and tile in my kitchen. Very professional job, wonderful customer service. Cleaned up afterwards so you would never believe the mess it made. Top notch. Highly recommend using him.The Drain Team
Date: 04/22/2024
Thank you so much for the great review, ******! We are very happy to hear that ***** did an awesome job repairing your leak. Please let us know if we can be of any further assistance in the future.Review fromRichard T
Date: 02/14/2024
5 starsI could not have asked or received a more professional, thorough & customer friendly service from **********************. In one day they assembled the plumber, leak detection, ********************** and Air Quality environment crews to locate the water leak and begin restoration and repair. Hats off to ***, *****, *****, ******, ****, ***** and all who contributed to this great job.**********The Drain Team
Date: 02/16/2024
Thank you so much for the amazing review, ******************! We are very happy to hear that everything worked out well for you. Please do not hesitate to call us in the future if you find yourself in need of a plumber. We appreciate your business!
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