Reviews

Review Details

• Review fromPersistent W

  Date: 04/08/2025

  1 star
  This organization is a scam. They pose as a government website charging outrageous prices for filing business paperwork for the government. Their website is even a .org in an attempt to appear legitimate.

  Georgia Business Filing Center LLC

  Date: 04/09/2025

  Good day,
  
  We understand your concerns and want to assure you that we are a legitimate business dedicated to providing valuable services to our customers. With years of experience in the industry, we pride ourselves on delivering excellent customer service and fast turnaround times. Our business operates with integrity, and we would never jeopardize our reputation by engaging in fraudulent activities. We have always fulfilled our commitments by delivering the services and documents that our customers pay for.
  
  We maintain open communication channels through email and phone, with a representative available to assist you. Our website is fully legitimate, allowing you to make purchases that can be tracked through your bank. In case of any issues, you can dispute charges if services or documents are not rendered as promised. We offer multiple ways to ensure that our customers feel secure and confident when making transactions with us.
  
  We also reach out to new and existing business owners, as part of our outreach efforts, to help them navigate the steps necessary to run a successful business. Like many other companies and retailers, we send informational letters to local businesses, which include helpful reminders about important documents and deadlines. We understand that starting/running a business can be overwhelming, and we step in to assist with obtaining crucial documents. While it is true that some of these documents can be acquired independently, many people prefer to hire experts to save time and effort.

  As to the concern about our business being a .org, websites with the domain name .org are not limited to only non-profits. In fact, it is an open domain that can be used by anyone. Any business can use a .org extension, even a for-profit commercial business. Therefore, the use of .org in our business domain website should not be considered deceptive.

  We kindly suggest that in the future, before filing a complaint, you consider reaching out directly to the company you're concerned about to ask questions and clarify any doubts. While there are certainly fraudulent companies out there, we want to assure you that we are not one of them.
  
  Unfortunately, a complaint has now been filed against us with the BBB by someone who has never been a customer or had any meaningful interaction with our business. We understand your good intentions in trying to protect the public, but in this case, the warning was unnecessary and has harmed our reputation without any legitimate experience or grounds for the complaint.
  
  We hope this explanation helps clear up any concerns. If you have further questions, please don't hesitate to contact our office during business hours. Otherwise, we would greatly appreciate it if you could reconsider and retract your complaint. Thank you for your understanding.
  
  ATTN BBB: We believe this complaint against our company is unfounded. The individual filing it has had no actual interaction with us, and as such, the complaint is not legitimate. We urge you to carefully monitor complaints to prevent the unjust tarnishing of a company's reputation.