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Business Profile

Vitamins and Supplements

Apple Drop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product called Apple drops on December 23, 2024. This product is a weight loss supplement. I took the product per the instructions. It was not effective so I requested they return my purchase price ($192.27) pursuant to their 60 day moneyback guarantee. I requested the guarantee within the refund time limit. Instead of refunding my money, they offered diet and exercise advice. I told him I was not interested in their advice, but wanted my money back. I have made multiple requests which have been ignored. I would not have purchased the product if they had not had a moneyback guarantee. I would appreciate any help you could give me to secure the promised refund. I think the moneyback guarantee is a false promise and a scam.NOTE: The contact information I provided you for the company is what is on the bottle. I called the phone number and they told me I had to contact ***, which I have done repeatedly. Toms email is *********************************** That is the only contact information I have for the company other than what is on the bottle. I have searched the Internet and cannot find any other way to contact the company to register a complaint or ask for my money back.

Apple Drop is NOT a BBB Accredited Business.

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