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Find a Location

UPS Store #1578 has 1 locations, listed below.

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    Business ProfileforUPS Store #1578

    Mailing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13502 Whittier Blvd STE H, Whittier, CA 90605-1944
    BBB File Opened:
    7/15/2014
    Years in Business:
    29
    Business Started:
    1/15/1995
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Louis Solis, Owner
    Contact Information

    Principal

    • Mr. Louis Solis, Owner

    Customer Contact

    • Mr. Louis Solis, Owner
    Additional Contact Information

    Fax Numbers

    • (562) 907-0081
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Dropped off a return package 09/22/22 with tracking # 1Z WV2 958 90 **** **** to be returned to company ASOS. Return package was handed directly to the *** Store employee. The return item was never received by the company or even scanned in as received by the *** store location. Returned to the *** store to speak with the manager/owner. Owner states theres nothing that can be done other than to call a claims department. Claims department cannot track the package. My returned product is lost in translation with no solutions and I have lost the return value of my item totaling $140.04. 1Z WV2 958 90 **** ****

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tara H

    1 star

    04/12/2023

    This is the absolute worst *** store in the country! The owner was racist and patronizing toward my mother in law when our package had stolen items totaling in over $1,700. I got the run around from the corporate office and damage department for almost three months before they basically just told me there's nothing they can do to cover the cost of the missing items because the owner does not want to cooperate. I will never be using *** again, as they're a terrible delivery service and have zero concept of customer service. This location should be shut down entirely and the owner should never be allowed to own another franchise.

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