Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Payment Processing Services

SpotOn Transact, LLC

Reviews

Customer Review Ratings

1.18/5 stars

Average of 22 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAntonio P

    Date: 11/04/2022

    1 star
    These people are a straight up scam Id say stay away from them do not do any business with them I was advertised this company to use from one of there employees who said he was a sales rep buy the name of *************************** everything sounded good so I gave them a try the first month using them I was getting ppl call me from California and Nevada about transactions out of there card using my business name not only was money put in my account it was also withdrawn from my account as well.it doesnt stop there as I have pictures of prof of what Im saying wish I can upload.this me *************************** not only reached out to my company for a full landscaping make over using spot on he withdrew the money along with spot on assisting him for his scam after project was done.I have text message prof of *************************** employee of spot on trying to offer my employees drugs to get more work but also of *************************** spoton employee threatening my employee with a unregistered threats in what forfeited his landscaping job I also have prof of police report along with text messages of him not only threatening my employees but an elderly woman across the street about her dogs.beware of who you deal with these ppl are very aware of this and still assisted and abaded *************************** in his scam against my company whom I used to us.I went to management and they are aware of him and not only has he tried to sell my employees drugs he as well tried to sell them unregistered guns.this company is not a solid company nor uphold the protection of there customers within whom they hire

    SpotOn Transact, LLC

    Date: 11/06/2022

    We apologize for the trouble youve experienced. Know that we hear you, we understand your frustration, and are working to resolve the issue. Weve reached out to the right folks on our end and we will contact you with an update as soon as we have one. Your account has been successfully canceled. SpotOn does not condone any account representatives engaging in any unlawful practices or selling products or services outside of software solutions and payment processing.
  • Review fromColton H

    Date: 10/14/2022

    1 star
    Thieves Just like everyone else on here. I'm stating they are thief's. I signed up to use their software in November of 2021. To keep this short I was never able to use the product, but I am still paying as of October 2022. All equipment and services were suppose to be stopped in June when I canceled with them. Not only that, but I had multiple confirmations stating I would not be charge anymore. My First one was back in February. They have stolen $541.40 and have cause $330 in over draft fees.

    SpotOn Transact, LLC

    Date: 10/25/2022

    We apologize for the trouble youve experienced. Know that we hear you, we understand your frustration, and are working to resolve the issue. Weve reached out to the right folks on our end and have already reached out and taken action. We will contact you directly with the status of the account and the refund processed.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.