Reviews

Review Details

• Review fromSa C

  Date: 07/01/2023

  1 star
  Scam!!!! I made a complaint with my bank against this company. They went any copied my signature from the student loan papers and sent them to the bank. I never signed the paperwork that the sent to me. They told me they would help eliminate my student loan debt. I could not find them with the BBB at all. The student loan company told me to file a complaint with the attorney generals office. I will do that on Monday.

• Review fromKen K.

  Date: 12/08/2022

  1 star
  Every single other comment on here is exactly my story. I have nothing to add other than the pathetic opportunity to contribute an already overwhelmingly score that probably doesn't affect anything anyway. I was already poor to begin with. Here's the thing: If you're reading any of this, it's probably because, like me, you almost (or did) get scammed. So instead of telling you about my experience and rehashing all the stuff everyone else has already said, I'd like to remind you of something that you may not be sure of.You aren't stupid.I mean, okay, you MIGHT be. I don't know you, who knows, I don't care. The point is, these people MADE you FEEL stupid. Tricks and lies, advanced though they may be, that's all they are.So, if you're stupid, you probably won't ever know it. But if you are SURE that you're NOT, and they made you FEEL that way... Don't let them.These people didn't just cost me everything. They made me think less of myself, hate myself, feel embarrassed and ashamed, and the darker version of those feelings that I am incinuating that manifested into physical action. But I have friends. If anyone that works at this place has any friends, I do wonder. I wonder if they know what you do for a living.I wonder if your mom knows. Your partner. Your kids.If you work at this awful, evil place, and if you're reading this: They don't know what you do for a living. And so, they don't know you. And so, while you feed what you need to with the bread that is born from the suffering of other people, try your hardest to forget that the lives you are costing this world are worth more than your own. Ropes are cheap, and no one will remember you anyway. Other than what you really were, once everyone is rid of you. In the meantime, buy yourself something nice with the money you stole from those that deserved better than you'll ever hope to be.

• Review fromJames B

  Date: 11/14/2022

  1 star
  Guys, Documents Prep Masters is another version of this same company claiming all the same things. I was on the phone with them for an hour, took $900 or $200+ for 5 months. The story is all the same. It's a major scam. I went to the bank, shut down my card, and locked my credit through Equifax as I gave them my social security number. (This was advised by my bank.) The only major difference is that I didn't receive a letter, they left a voicemail on my phone with a very sweet sounding young lady named *********, but when I called the man who picked up was named ***************************. Further still, when he reached out to my email, his name on there was *****. (I didn't know his name was really ******** until the very end, I just assumed he was ***** the entire time we were chatting.) That should have been a red flag, going from ********* to *****, but I am very trusting and I fell right into their trap, thinking that they all worked together. Lastly, he warned me that I would need to join a welcome call, so we set up a date for one week, and then I received all these texts and emails from different numbers and emails telling me to set up a welcome call. A welcome call for what? (This was on November 8th, 2022, by the way, and they went through my Nelnet Student Loans account.) It all seemed very legit but, looking back, there were a lot of spelling/punctuation errors in their texts and emails. I hope someone is able to put a stop to this soon!