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            Business ProfileRafi Automotive

            Auto Maintenance

            Contact Information

            3817 Sepulveda Blvd. #B

            Culver City, CA 90230-4634

            Get Directions
            Visit Website
            (310) 390-1108

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3817 Sepulveda Blvd. #B, Culver City, CA 90230-4634
            BBB File Opened:
            2/4/2014
            Years in Business:
            38
            Business Started:
            1/1/1986
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Rafi Rene, Owner
            Contact Information

            Principal

            • Mr. Rafi Rene, Owner

            Customer Contact

            • Mr. Rafi Rene, Owner
            Additional Contact Information

            Fax Numbers

            • (310) 398-3449
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/18/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I took my car in for a flat tire and that was a huge mistake. This place is shady. 1st of all he charged me *** for a run flat that I've never paid more than *** for but when I had called to ask about my tire and he couldn't give me a price, I knew something was up. When I picked up my car he claimed that there were multiple items wrong with my car including needing an oil change, which I just got but he said did not count because it was not through ********. He also said I needed a battery which i just got at********* but apparently they didn't do it right. He talked to me like I was******* and kept telling me that my car had multiple issues. When I drove off, barely made it a mile and my car started to shake and the ABS light went on and when I called him he said all he did was change my tire and I need to pay to get it checked and was trying to get me to bring it back in. I called my mechanic and I'm taking my car to my guy but I'm also going to be reporting this place.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle H

            11/14/2023

            Deceptive business practices. I was told the inspection fee cost that I had to pay in advance would go towards the repair of my vehicle. Because I couldnt afford all the repairs they estimated that my car required they would not credit me for any of the repairs that I could afford.

            Rafi Automotive Response

            11/15/2023

            ********. We invested many hours for inspection and diagnosis to verify all the concerns to provide you with the listed items needed with estimates. Credit will be able to apply only for the entire repair needed to be approved we are not giving any credit for only single item?.

            Local BBB

            BBB of Los Angeles & Silicon Valley

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