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Find a Location

The Professional #1 Auto Repair has 1 locations, listed below.

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    Business ProfileforThe Professional #1 Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21521 Gault St, Canoga Park, CA 91303-2014
    BBB File Opened:
    4/5/2021
    Years in Business:
    18
    Business Started:
    7/18/2005
    Business Incorporated:
    4/12/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Professional #1 Auto Repair LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Business Management
    • Mr. John Nguyen, Owner
    Contact Information

    Principal

    • Mr. John Nguyen, Owner

    Customer Contact

    • Mr. John Nguyen, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My car was taken to the professional auto repair shop. My car had a coolant leak. **** ran a diagnostic and said that it needs a coolant system, which he found on Amazon quote a higher price than it was. He put the coolant system on my car Once we left his shop after he put coolant system on our car overheated and said coolant level was low same thing in which we brought it in there for we texted **** because he does not answer his phone. We told him our car overheated the same thing it was bought in for he told us to buy coolant and put it in the car we just paid him $1900 he was supposed to add coolant to our car its very important to put coolant in our car. We took car back to **** and he look over it and a week later we had the same issue the coolant problem his own mechanic told me that they messed up our car and that the owner will have to pay for it. we have the mechanic on recording with my wife and myself stating that they messed our car up involving the coolant issue by not fixing the problem properly. **** is not a fair person our car have more issues now because the coolant system was not prepared properly his mechanic stated this as well. I would like to also send over recordings of his mechanic stating they messed up and didnt fix the issue and this is why we are at this point

    Customer Reviews

    0 Customer Reviews

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