Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Roadside Assistance

Xpress Road Rescue LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • CVM Roadside Assistance I

    Date: 08/13/2025

    XPRESS Road Rescue LLC is an horrible company to work with. ******* or ***, he keep changing names when you call and it is same person. However on 08/12/2025 Xpress called our company C.V.M. *********************** inquiring in possible tire service in ***********, ***********. After receiving address and vehicle information verbally, he asked for price to complete tire service. Our company stated $100.00 for tire service with spare tire. GOA price $80.00. He asked do you offer any other tire service besides tire change and I stated no only spare tire change. He stated give him 10 minutes and he will call back with job information and virtual card information. @10:20pm our company received call from Xpress Road Rescue LLC to confirm received documents. Our company confirmed and our technician arrived on site at 11:49pm. Technician spent several minutes on job site changing tire on customers vehicle after they also agreed to go ahead and put on spare tire on vehicle. Our technician have taken several pictures of before and after and send to Xpress road rescue email address. We attempted to process payment and payment was denied . We called several times with our calls getting disconnected after ******* stated after going back and forth he will send my payment. All of a sudden after 30 minutes we have not received updated payment on invoice and Xpress Road Rescue LLC decided they are not paying my company for completed agreement of rendered services. We sent out a follow up email with demand letter hoping they resolve invoice balance owed within 48 hours otherwise we must seek legal action to recuperate fees owed for completed rendered services. This is out first time working with this company and our last time working with this company. They are scammers and fraudulent company. They send card payment and cancel before you can complete process. SERVICE PROVIDERs BEWARE do not accept service from this company. First and last time *** will conduct any business w/ Xpress

Xpress Road Rescue LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.