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Find a Location

Park Seed has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Park Seed

      3507 Cokesbury Rd Hodges, SC 29653-9259

      BBB Accredited Business

    Business ProfileforPark Seed

    Plant Store
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2014

    Years in Business: 155

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    These companies are catalog and internet retailer/wholesaler of branded roses, perennials, seeds and other horticulture related products.

    Products & Services

    seeds, perennials, trees, shrubs, flowers, annual plants, houseplants, Roses, Vegetable Seeds, Flower Seeds, Fruit Seeds, Herb Seeds, Perennial Plants, Shrubs, Trees, Edible Plants, Mushroom Kits, Planting Tools, Plant Fertilizer, Soil Amendments, Garden Decor , Annual Plants, Houseplants

    Business Details

    Headquarters
    3507 Cokesbury Rd, Hodges, SC 29653-9259
    BBB File Opened:
    7/14/1986
    Years in Business:
    155
    Business Started:
    12/1/1868
    Date of New Ownership:
    11/16/2010
    Business Incorporated:
    11/16/2010
    Accredited Since:
    9/16/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • J & P Park Acquisitions, Inc.
    • Wayside Gardens
    • Jackson & Perkins
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Kelly Funk, President & CEO
    Contact Information

    Principal

    • Ms. Kelly Funk, President & CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I ordered some things with a **** gift card on Feb 16th it processed just fine online, even shows their payment pending on my card. I get a call from them on Feb 19 days saying it won't process and they need another form of payment. After back and forth (They said I have to register an address for my card but my card doesn't require that, it went through just fine, anyway...) I asked that they just cancel the whole order and refund my money. I then received an email message that they already shipped it (without payment apparently?) so I should write return to sender on it and send it back. I did that and they still haven't removed the pending payment on my card, so I still can't use my card! Side note- The original order should have only been for 98.57 so they also overcharged my card.
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John S

    1 star

    04/03/2024

    Purchased a particular variety of strawberry plants in December 2023 with April 2024 ship date. Received an email in April that the “item was no longer available” and they wouldn’t charge me for it (looks like I already paid shipping and tax as it was part of a larger order). I responded and asked if they could send a substitute. They responded that they “could not offer any substitutes”. On their website the variety I’d ordered was the only one now listed as out of stock. Were all their other varieties also out of stock? Why did it take them over 3 months to inform me they were unable to fill the order? They may need to be seeking a different manager for their live plant division.

    Park Seed Response

    04/08/2024

    We sincerely apologize for the issues you have encountered. If at all possible, can you send your order information to *****************, attention:Jarrod?

    Local BBB

    BBB of Upstate South Carolina

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