BBB Business Review

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Dynamic Recovery Solutions, LLC

Phone: (877) 821-1659 Fax: (864) 371-6468 View Additional Phone Numbers 135 Interstate Blvd. Ste 6, Greenville, SC 29615 http://www.gotodrs.com


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Description

This company is a full service debt collection agency. They assist businesses in collecting debt including returned checks, credit card and medical bill debt.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Dynamic Recovery Solutions, LLC include:

  • 849 complaint(s) filed against business
  • Length of time business has been operating
  • Response to 849 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

849 complaints closed with BBB in last 3 years | 196 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 791
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 53
Total Closed Complaints 849

Customer Reviews Summary Read customer reviews

14 Customer Reviews on Dynamic Recovery Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 14
Total Customer Reviews 14

Additional Information

BBB file opened: September 30, 2009 Business started: 03/31/2009 in SC Business incorporated 05/05/2008 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

SC Workers Compensation Commission
1301 Gervais Street, Suite 710, Columbia SC 29201
http://www.wcc.sc.gov/Pages/default.aspx
Phone Number: (803) 737-5700
Fax Number: (803) 771-7660

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Pat Coleman, VP Collections Mr. Rich Hughes , Chief Compliance Officer Jeremy Martin, complaint handler
Contact Information
Principal: Mr. Pat Coleman, VP Collections
Principal: Mr. Rich Hughes , Chief Compliance Officer
Customer Contact: Jeremy Martin, complaint handler
Business Category

Collection Agencies

Industry Tips
Debt Collection
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.