Business ProfileforKlymen.com

On Oct 24, 2023, I contacted klymen.com, also known as Prime Electronics LLC “PE,” where Oleksiy Klymenko is listed as the CEO regarding a ****** ** *** *** 512GB that I had agreed to sell to them for $850.00. I shipped the device on Oct 16, 2023, using a prepaid shipping label supplied by “PE”. Upon contacting a representative named who identified himself as Alex Klymen (Klymenko), he stated that they did not receive the package and provided a tracking number for me to check. After checking the tracking number with ***, it was discovered that the device was deemed "lost," and a claim would need to be opened. On Oct 26, 2023, I spoke with "Alex" regarding the claim, and he submitted the value of the device as $850 to ***. However, I informed him that *** requested receipts for the value of the device, and as I was not listed as the sender, I was unable to provide them. I then emailed the requested documents to “Alex” on Oct 26, 2023, and he stated that *** would cover the cost of the device and send a check to “PE” for the cost, which would then be sent to me. On Nov 4, 2023, I reached out to “Alex” via email to request an update on the situation and mentioned that *** was stating I should have been paid by now, but I had not received any form of payment. His reply stated, “Please find the attached screenshot with the status of your claim. *** mailed us the letter, we will notify you as soon as we receive it.” Subsequently, on Nov 13, 2023, I spoke with ***, and they informed me that a check had been mailed to “PE” on Nov 3, 2023, and that they had received $112. Upon speaking with “Alex” during a recorded phone conversation, he informed me that I should have purchased insurance from *** and that this was outlined in their terms of service. However, this was not communicated to me prior to shipping the package or outlined in the terms of service.