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          Upstate Increte Inc has 1 locations, listed below.

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            Business ProfileUpstate Increte Inc

            Custom Concrete
            BBB accredited business

            Contact Information

            1029 Lyell Ave

            Rochester, NY 14606-1959

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            Email this Business
            (585) 254-2010

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/2017

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers a selection of increte stamp rentals and sales. Their inventory includes an array of stamped, stains, counter-tops, tools, and installation accessories. They specialize in epoxy coatings, stains and dyes, spray deck, and stamped restoration.

            Business Details

            Location of This Business
            1029 Lyell Ave, Rochester, NY 14606-1959
            Email this Business
            BBB File Opened:
            4/11/2012
            Years in Business:
            17
            Business Started:
            1/1/2007
            Business Incorporated:
            7/20/2007
            Accredited Since:
            8/1/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Erich LaBarr, CEO/Owner
            Contact Information

            Customer Contact

            • Mr. Erich LaBarr, CEO/Owner
            Additional Contact Information

            Fax Numbers

            • (866) 543-5561
              Primary Fax

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sue W

            09/28/2021

            Don’t even deserve one star. Signed up in March. This is now Sept 2021 and they just got done. We have a very small patio that we just wanted resurfaced. Did not do a very good job. No one ever came to inspect the work. Would not recommend them. Bare spots on the patio.

            Upstate Increte Inc Response

            09/30/2021

            We are sorry for your bad experience- I reviewed everything and yes it did take some time to get your project due to weather and materials. We are very sorry about the time it took. I reviewed all the communication and updates, and everything seemed appropriate other than the lack of time, based on the weather and materials, which is stated in the contract. I have the contract being received in April of 2021, not March. In addition, there was a minor project issue with a product, but the team took the extra time and product at our cost to complete. Unfortunately, sometimes this happens. I have the technicians notes about inspecting and communicating and the last visit taking care of the punch list that we received with Mr. ******, and he verified everything was good. We are sorry to hear if it is unsatisfactory, please call us ###-###-#### if there are still any outstanding issues, we will happily take care of them, as well as your project has a warranty. So please do contact us so we can wrap up any issues and get your project satisfactory. Thanks.
            Read 1 More Customer Review

            Local BBB

            BBB of Upstate New York

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