Business ProfileforM&T Bank
At-a-glance
Customer Complaints
689 complaints closed in last 3 years
209 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- One M & T Plaza, Buffalo, NY 14203-2301
- BBB File Opened:
- 7/1/1923
- Years in Business:
- 168
- Business Started:
- 1/1/1856
- Business Started Locally:
- 1/1/1856
- Accredited Since:
- 7/1/1923
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- First Empire State Corporation
- Highland Lease Corporation
- M&T Mortgage Corp.
- Business Management
- Mr. Rene Jones, Chairperson/CEO
- Ms. Martine Brown, Northeast Marketing Director
- Ms. Ann Caruana, Crowley Webb
- Mr. Richard Gold, Webmaster
- Ms. Lynn Waclaweck, Marketing
- Mr. James Beardi, Local Manager
- Mr. Daniel Burns, Rochester Div. President
- Ms. Mary C. Szabat, Sales Rep.
- Ms. Elaine Lesperance, Webmaster
- Mr. Robert D. Young, Sales training Man.
- Mr. Rob Northway, Retail Advertising
- Mr. James Horbowicz, Airport Plaza Manager
- Ms. Cindy Dertinger, Administration
- Mr. Jay Johnson, Customer Service
- Ms. Karen Woodman, Electronic Advertising
- Mr. Ray Logan, SVP, Human Resources
- Mr. Stephen J. Meyer, Vice President
- Ms. Carol Grosso, Property Management
- Mr. Robert Moody, VP Retail Marketing
- Ms. Lynn Kane, Retail Marketing
- Ms. Nancy Brock, Corporate Communications
- Mr. Geoffrey Fenn, VP
- Mr. Ken Paulin, Purchasing Manager
- Ms. Carrie Steck, Assistant Manager
- Mr. Chris Marra, Retail Marketing
- Ms. Susan Hugill, Credit Card Processing
- Mr. Chester Bridger, VP-Corporate Communications
- Additional Contact Information
Fax Numbers
- (716) 635-4019Primary Fax
- (716) 635-4033Other Fax
Phone Numbers
- (585) 258-8221Other Phone
- (585) 258-8220Other Phone
Website Addresses
- (716) 635-4019
Customer Complaints
689 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/30/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
364 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
John B
09/17/2024
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