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Find a Location

Sansone Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sansone Group

      120 S Central Ave Ste 500 Saint Louis, MO 63105-1733

    • Sansone Group

      310 S Grand Ave Fl 1 Saint Louis, MO 63103

    Business ProfileforSansone Group

    Commercial Real Estate
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sansone Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sansone Group

        120 S Central Ave Ste 500 Saint Louis, MO 63105-1733

      • Sansone Group

        310 S Grand Ave Fl 1 Saint Louis, MO 63103

      Location of This Business
      120 S Central Ave Ste 500, Saint Louis, MO 63105-1733
      BBB File Opened:
      1/1/1984
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Started Locally:
      1/1/1984
      Business Management
      • Mr. Jim Sansone, Principal
      • Mr. Tim Sansone, Principal
      • Mr. Doug Sansone, Principal
      • Mr. Nick Sansone, Principal
      • Mr. Anthony F. Sansone Sr., Chairman/CEO
      • Ms. Donna McCarthy, Manager
      Contact Information

      Principal

      • Ms. Donna McCarthy, Manager
      Additional Contact Information

      Fax Numbers

      • (314) 727-6101
        Primary Fax

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/30/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      The first complaint is that she filed an eviction notice and I would have to come up with the money before the court date to stay there. The **** is helping me and they said she should have never filed an eviction notice. She has known since October 16th that they were helping me. She told me October 17th that the **** told her that they were not helping me out. She said since I didn&#**;t have an appointment, she knew they were in meetings. She said if I paid the filing fees and whatever rent was due I could be paid before the court date and I could possibly still stay there. I have lived here 5 years. I turned in that my dishwasher was broken a week after I moved in, it&#**;s still gushes water out like it has five years ago and the maintenance men have looked at it and said I need to get a new one. ******* said that I broke it and she texted the new maintenance man and said that she is aware of my tactics and that I&#**;m trying to get a new dishwasher. I would like a new dishwasher and not to be lied to.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debbie D

      1 star

      10/27/2023

      They're terrible! Things don't get fixed but they get their HUD payment anyway. They use a website to pay through that will send them too much money and they won't return it. "It will go towards your next rent." The property manager here says she don't know how it works! But I know she's lying! They have 2 maintenance men for this giant apartment complex and it took me a year to get a leaking kitchen faucet fixed and now it's growing mold. I was told to clean it up and it won't come back. I'm 66yo and disabled but I did the best I could and it came back! I wouldn't recommend renting from them for no reason. I'm looking for somewhere else! All they want is money without the responsibility of taking care of the property.

      Sansone Group Response

      10/30/2023

      Thank you for reaching out. A member of our management team will be contacting you for additional feedback.

      Local BBB

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