BBB Business Review

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BBB Accredited Business since 06/21/2010

Marathon Administrative Co.

Find a Location

(618) 628-3090View Additional Phone Numbers1716 Corporate Xing Ste 2, O FallonIL 62269-3743

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BBB Accreditation

A BBB Accredited Business since 06/21/2010

BBB has determined that Marathon Administrative Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Marathon Administrative Co.'s rating include:

  • Length of time business has been operating.
  • Response to 19 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

19 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Guarantee / Warranty Issues15
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Marathon Administrative Co.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/15/2007Business started: 06/01/2000New Owner Date: 06/01/2000
Contact Information
Principal: Mr. Allen Kreke (Executive Vice President)Mr. John B. Bryan (President)Mr. James P. Bryan (Secretary) Stephen Durr (CFO)
Business Category

Auto Services-Other, Auto Service Contract Companies

Products & Services

According to Marathon Administrative Company, company, they are the administrator/obligor under vehicle service contracts. They process claims and provide customer service on vehicle service contracts sold by dealers and call centers. They do not directly sell the contracts.

Alternate Business Names
Administrative Services

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.