This Business is not BBB Accredited
Chase BankFind a Location
(719) 227-63154190 Austin Bluffs Pkwy, Colorado Springs, CO 80918-2928
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Chase Bank is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Chase Bank's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Additional Complaint Information
Chase Bank has different locations that process their services. The appropriate BBBs are listed below for your convenience.
BBB of Metropolitan New York processes complaints that pertain to auto loans and banking issues; checking and savings:
30 East 33rd Street,
New York, NY, 10016
PH: (212) 533-6200
BBB of Delaware processes Chase credit card complaints:
60 Reads Way
New Castle, DE 19720
PH: (302) 221-5255
BBB of New Jersey processes mortgage and home loan issues for Chase Home Finance and Chase Manhattan Mortgage.
1262 A Whitehorse Hamilton Sq. Rd, St 202
Hamilton, NJ 08690
PH: 609 588-0808
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Chase Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.BBB file opened: 11/01/1992Business started: 08/01/1981
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Business ManagementRoberta HubbardKathleen Parsons
Contact InformationPrincipal: Craig Forbes (V.P Bank Center Manager) Lisa Klinge
Related BusinessesChase Bank - 4190 Austin Bluffs Pkwy, Colorado Springs, CO
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview