BBB Business Review

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Chase Bank

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(719) 227-63154190 Austin Bluffs Pkwy, Colorado SpringsCO 80918-2928

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BBB Accreditation

Chase Bank is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Chase Bank's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Complaint Information

Chase Bank has different locations that process their services. The appropriate BBBs are listed below for your convenience.

BBB of Metropolitan New York processes complaints that pertain to auto loans and banking issues; checking and savings:

30 East 33rd Street,
12th Floor,
New York, NY, 10016
PH: (212) 533-6200
E: inquiry@newyork.bbb.org
http://www.bbb.org/new-york-city/


BBB of Delaware processes Chase credit card complaints:

60 Reads Way
New Castle, DE 19720
PH: (302) 221-5255
E:info@delaware.bbb.org
http://www.bbb.org/delaware/


BBB of New Jersey processes mortgage and home loan issues for Chase Home Finance and Chase Manhattan Mortgage.

1262 A Whitehorse Hamilton Sq. Rd, St 202
Hamilton, NJ 08690
PH: 609 588-0808
E: info@newjersey.bbb.org
http://www.bbb.org/new-jersey/

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Chase Bank

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.

BBB file opened: 11/01/1992Business started: 08/01/1981
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Management
Roberta HubbardKathleen Parsons
Contact Information
Principal: Craig Forbes (V.P Bank Center Manager) Lisa Klinge
Related Businesses
Chase Bank - 4190 Austin Bluffs Pkwy, Colorado Springs, CO






Business Category

Banks


Customer Review Rating plus BBB Rating Summary

Chase Bank has received 3.7 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.