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Find a Location

National Auto Shipping, Inc. has 1 locations, listed below.

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    Business ProfileforNational Auto Shipping, Inc.

    Auto Transportation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    20233 NE 16th Pl, Miami, FL 33179-2719
    BBB File Opened:
    1/18/2007
    Years in Business:
    17
    Business Started:
    10/20/2006
    Business Incorporated:
    9/13/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Ms. Hana Yehudai, Treasurer

    Customer Contact

    • Ms. Hana Yehudai, Treasurer
    • Mr. Avi Yehudai, President/Owner
    Additional Contact Information

    Fax Numbers

    • (800) 344-0698
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Hired them to ship a motorcycle from ****** to Alabama. I incurred a fee of $100 due at delivery due to pickup issues (which I accepted). My friend had it in the shop with the purchase of a brand new battery that the dealership installed. National Auto Shipping asked how I was paying the fee and I informed the company I was paying with cash. I got a call saying the drivers would be at my house between 7-8pm. I got contacted they were 30 mins out 2 different times. After that I was contacted via text stating I should tip the drivers since they took the utmost care of my motorcycle. I purchased the motorcycle from a personal friend. He cleaned the bike before it was picked up. When it arrived, the motorcycle looked as if it had been left out in a dirt field. There was a vehicle that had been pulled in behind my motorcycle that was extremely dirty. The motorcycle was absolutely dirty and battery dead to where the bike would not start. We pushed it up to my house and put in the garage. I was very upset that it was that bad and the drivers couldnt speak English. I was very unhappy and they handed me a phone to sign and pay them. I asked them to show me the document I was signing due to communication issues from the start. It stated that everything was in good order, clean, running,etc. I made the proper marks to the document and proceeded to sign and handed the money to the driver and told them to leave. Shortly after I was asked for the photo proof of the money and told that I needed to pay the drivers. The drivers texted me asking for the money that I paid them when I signed! I was getting threatened to pay since I didnt have a photo of the payment. Ive messaged the company as well as my wife has. But this is ridiculous, and extremely unprofessional!
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dennis B

    1 star

    01/09/2024

    This company said the could pick it up without the keys I paid a total of 572 dollars 272 on my card and 300 dollars at delivery I paid extra for a winch trailer but the actual driver calls and says he cant pick it up without keys why did they tell me they could pick it up they only refunded me 120 dollars

    National Auto Shipping, Inc. Response

    01/18/2024

    Yes, we are able to pickup vehicles without keys but your vehicle MUST BREAK STEER AND ROLL. In order for your vehicle to Break Steer and Roll the vehicle must be put into Neutral. We must be able to get inside your vehicle to put on your vehicle in Neutral. Correct you incurred a $150 cancellation processing fee as you confirmed you'll locked your vehicle and its located at shopping center. Information that was never provided to us.

    You were quick to put the blame on us but provided minimal information for the cheapest rate.

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