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BBB Accredited Business since


Additional Locations

Phone: (800) 390-6035 Fax: (208) 342-3934 View Additional Phone Numbers 917 Lusk St., Ste. 200, Boise, ID 83706 http://www.clickbank.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ClickBank is an online marketplace for digital goods that allows individuals and businesses to attract the customers online, and provides affiliate marketers with secure ways to be successful and profitable.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ClickBank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ClickBank include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 231 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

231 complaints closed with BBB in last 3 years | 95 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 37
Billing/Collection Issues 53
Delivery Issues 18
Guarantee/Warranty Issues 16
Problems with Product/Service 107
Total Closed Complaints 231

Customer Reviews Summary Read customer reviews

23 Customer Reviews on ClickBank
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 1
Negative Experience 17
Total Customer Reviews 23

Additional Information

BBB file opened: June 08, 2000 Business started: 01/01/1998 in CA Business started locally: 11/01/2005 Business incorporated 07/20/2004 in ID
Type of Entity


Business Management
Mr. Matt Hulett, CEO
Business Category


Alternate Business Names
Click Sales Inc. Keynetics, Inc. Kount

Customer Review Rating plus BBB Rating Summary

ClickBank has received 4 out of 5 stars based on 23 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Snake River Region. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.