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BBB Accredited Business since

ClickBank

Additional Locations

Phone: (800) 390-6035 Fax: (208) 342-3934 View Additional Phone Numbers 917 Lusk St., Ste. 200, Boise, ID 83706 http://www.clickbank.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ClickBank is an online marketplace for digital goods that allows individuals and businesses to attract the customers online, and provides affiliate marketers with secure ways to be successful and profitable.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ClickBank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ClickBank include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 243 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

243 complaints closed with BBB in last 3 years | 114 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 39
Billing/Collection Issues 50
Delivery Issues 20
Guarantee/Warranty Issues 18
Problems with Product/Service 116
Total Closed Complaints 243

Customer Reviews Summary Read customer reviews

20 Customer Reviews on ClickBank
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 17
Total Customer Reviews 20

Additional Information

BBB file opened: June 08, 2000 Business started: 01/01/1998 in CA Business started locally: 11/01/2005 Business incorporated 07/20/2004 in ID
Type of Entity

Corporation

Business Management
Mr. Matt Hulett, CEO
Contact Information
Principal: Mr. Matt Hulett, CEO
Business Category

INTERNET SHOPPING SERVICES

Alternate Business Names
Click Sales Inc. Keynetics, Inc. Kount

Customer Review Rating plus BBB Rating Summary

ClickBank has received 3.85 out of 5 stars based on 20 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.