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BBB Accredited Business since


Additional Locations

Phone: (800) 390-6035 Fax: (208) 342-3934 View Additional Phone Numbers 917 S Lusk St Ste 200, Boise, ID 83706

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ClickBank is an online marketplace for digital goods that allows individuals and businesses to attract the customers online, and provides affiliate marketers with secure ways to be successful and profitable.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ClickBank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ClickBank include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 217 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

217 complaints closed with BBB in last 3 years | 48 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 37
Billing/Collection Issues 51
Delivery Issues 20
Guarantee/Warranty Issues 15
Problems with Product/Service 94
Total Closed Complaints 217

Customer Reviews Summary Read customer reviews

41 Customer Reviews on ClickBank
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 2
Negative Experience 26
Total Customer Reviews 41

Additional Information

BBB file opened: June 08, 2000 Business started: 01/01/1998 in CA Business started locally: 11/01/2005 Business incorporated 07/20/2004 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Office of the Secretary of State
700 W. Jefferson 203, P.O. Box 83720, Boise ID 83720-0080
Fax Number: 208-334-2282

Type of Entity


Business Management
Ms. Eileen Barber, Treasurer Mr. Tim Barber, Director Mr. Geoffrey Hoyl, Secretary Mr. Ray Norris, CEO Mr. Jim Tune, Director Mr. Brad Wiskirchen, Director Mr. Chris McClave, Vice President of Product Management Mr. Glenn Michael, Chief Financial Officer Mr. Bill Wynne, Vice President of Marketing
Contact Information
Principal: Ms. Eileen Barber, Treasurer
Principal: Mr. Tim Barber, Director
Principal: Mr. Geoffrey Hoyl, Secretary
Principal: Mr. Ray Norris, CEO
Principal: Mr. Jim Tune, Director
Principal: Mr. Brad Wiskirchen, Director
Business Category

Internet Shopping

Refund and Exchange Policy
ClickBank has a 60 days Refund Policy for all products. If you need a refund please contact our Customer Care at 1-800-390-6035, or send an email to ClickBank is open Monday through Friday from 7 am to 6 pm. 
Alternate Business Names
Click Sales Inc. Keynetics, Inc. Kount

Customer Review Rating plus BBB Rating Summary

ClickBank has received 4.11 out of 5 stars based on 41 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.