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Find a Location

BJ's Restaurant & Brewhouse has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBJ's Restaurant & Brewhouse

    Restaurants
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.41/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers restaurant services.

    Business Details

    This is a multi-location business.

    Find a Location

    BJ's Restaurant & Brewhouse has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      7755 Center Ave #300, Huntington Beach, CA 92647-3084
      BBB File Opened:
      6/26/2003
      Years in Business:
      33
      Business Started:
      9/13/1991
      Business Incorporated:
      9/13/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • BJ's Restaurant Inc
      Business Management
      • Ms. Sarah Murtagh, General Manager
      • Mr. Ryan Olivieri, General Manager
      • Ms. Mel Landuyt
      • Ms. Michelle Dotsi, Site Manager
      • Mr. Greg Trojan, President
      Contact Information

      Principal

      • Ms. Sarah Murtagh, General Manager
      • Mr. Ryan Olivieri, General Manager
      • Ms. Mel Landuyt
      • Ms. Michelle Dotsi, Site Manager
      • Mr. Greg Trojan, President
      Additional Contact Information

      Fax Numbers

      • (619) 589-7774
        Other Fax
      • (760) 466-0704
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      22 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jirong G

      1 star

      09/10/2024

      A piece of glass in the BJs pizza Yesterday (Monday September 9th, 2024) I placed a to go order lunch at BJs restaurant in ****** (*******************. ***************). The order # is ********.I picked up the pizza about 12:50pm from the restaurant. Got home, my son told me that there is something in the pizza after he toke the first bite. He spit it out. It is a piece of glass (triangle, about 1/4 inch for each side)!I called the store manager (who told me he is *****) right away (1:11 pm) and filed the complaint. He told me that he will do investigation and will also make another pizza for me. I returned the first pizza (which had only one bite on one piece) and the piece of glass to ****.I promised me that they will check out what happened. He also told me that they will refund my payment for the first pizza (to the gift card I used to pay for the pizza). He also gave me a $50 gift card as compensate. I did express my concern since this is really a safety ***********, when I checked my gift card to see if they refund me no, they did NOT refund me!I called again and they told me that they will send a ecard as refund. We shall see.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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